Job Description

Salary:

EnerStar Solutions provides customized rental and service solutions for all industries. We have everything for your worksite and can help you get it there; accommodations, matting, water, lighting, logistics, communications and more!EnerStar Solutions' integration with Starlink, the most reliable and efficient high-speed broadband internet powered by the newest Low Earth Orbit satellites, we will help you connect from the most remote locations on the globe, ensuring efficiency and productivity.

We help clients integrate remarkably efficient solutions that are modern, turnkey, and minimize operational costs. We design rental and service solutions for all industries that seamlessly integrate your worksite.

Our Core Values shape our business operations, employee conduct, and relationships with customers and clients. We are committed to being a better business and better individuals by adhering to these values. We aim to continuously set the standard while striving to be an industry leader by keeping our equipment and technology up-to-date and conducting business in a manner compatible with the environmental, social, and economic needs of the communities in which we operate.

POSITION SUMMARY

The Shipper Receiver & Operations Technical Support team member is an organized and detail-oriented individual ensuring the efficient and accurate movement of goods in and out of our warehouse. Responsibilities will include preparing shipments, receiving incoming materials, maintaining inventory accuracy, and contributing to the overall smooth operation of our distribution process in a safe and efficient manner.

Core Duties & Responsibilities:

Work safely at all times; follow all EnerStar safety practices, company policies, and client worksite regulations.
Champion EnerStar Core Values.
Shipping and Packaging Prepare orders for shipment by picking, packing, and labeling products according to established guidelines.
Utilize shipping software and equipment to generate sipping labels and ensure proper documentation for outgoing shipments.
Arrange transportation and coordinate deliver schedules with carriers.
Maintain a clean and organized shipping area, optimizing space utilization.
Receiving - inspect and verify incoming shipments for accuracy, quantity and quality against packing lists or purchase orders.
Unload, unpack, and sort incoming materials, ensuring they are properly labeled and stored in designated areas.
Collaborate with team members to resolve discrepancies or issues related to received items.
Inventory Management Assist in maintaining accurate inventory records by conducting regular cycle counts and stock reconciliation.
Participate in periodic physical inventory counts to ensure inventory accuracy.
Help organize and optimize warehouse storage layout to improve accessibility and maximize space utilization.
Documentation and Record-Keeping Maintain clear and organized records of all incoming and outgoing shipments.
Update and maintain inventory databases and other relevant documentation.
Safety and Compliance Adhere to established safety protocols and guidelines while handling materials, equipment, and shipments.
Comply with company policies and procedures related to shipping, receiving, and warehouse operations.
Housekeeping duties: sweep, garbage, overall cleanliness and organization.
Customer Service Communicate and work in a courteous professional manner with remote customers, third-party vendors and co-workers.
Operational Respond to all service and support calls when scheduled.
Fill out all reports related to support calls with the appropriate level of detail.
Technical Must be able to setup a Starlink and understand and navigate the Starlink and EnerStarlink portals.
Understanding and application of network configuration parameters and fundamental networking principles.
Interact professionally with EnerStar clients to ensure customer satisfaction.

Promote quality assurance and uphold EnerStars core values.

Participate in other relevant tasks as assigned.

Travel:The individual in this role should be able and willing to travel as required by EnerStar.

Job Demands /Environment:

Physical Requirements:This position involves infrequent lifting (must be able to lift 50 pounds), bending, climbing, walking, standing for extended periods, and working in confined spaces. Candidates must have the physical ability to safely perform these tasks.
Medical Fitness:Due to the nature of the work and safety protocols, candidates must be medically fit to handle physically demanding tasks and work in varying environmental conditions.
Work Conditions:Indoor warehouse - exposure to dust, noise, and other factors is common.

POSITION REQUIREMENTS

Experience / Qualifications:

1 + year.
Forklift required.
Experience in network configuration and fundamental principles is an asset.
Ability to work in remote field environments and adapt to changing conditions.

KNOWLEDGE, SKILLS, AND ABILITIES:

Strong commitment to EnerStars safety and environmental standards.
Willingness and ability to properly utilize all Personal Protective Equipment (PPE).
High school diploma or equivalent; additional education or training in logistics or supply chain management is a plus.
Previous experience in a warehouse or distribution environment is preferred but not required.
Basic computer skills and familiarity with shipping software and inventory management systems.
Strong attention to detail and accuracy in handling shipments and documentation.
Ability to lift and move heavy objects (up to a specified weight limit) using appropriate equipment and techniques.
Effective communication skills and the ability to work collaboratively in a team environment.
Willingness to learn and adapt to changing processes and technologies.
Strong work ethic and a proactive attitude toward completing tasks.
Ability to communicate effectively in French to handle and translate incoming technical support calls.
Technical experience with communications, networking, or satellite protocols is an asset.

Benefits:

Workplace retirement plan with RRSP matching
Dental insurance
Health insurance
Vision insurance
AD&D insurance
Life insurance
Employee assistance program
Referral program
Paid time off, including holidays

EnerStar will provide you with great work conditions and an excellent total compensation package.

EnerStar Solutions. Quality You Desire. Service You Expect. Solutions That Work.

enerstarsolutions.com

EnerStar Solutions

Open Positions

Shipper Receiver & Operations Technical Support