Job Description

Hansler Industries is an established material handling equipment dealership with 60 years of excellence in Canada. With an entrepreneurial spirit and customer focused approach, Hansler has achieved continuous growth year over year. With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and flexible work culture where you can develop and advance your career while focusing on meaningful work. Hansler Industries is an integral entity of Leavitt Industrial Group.

The Opportunity

Hansler Industries is looking for a skilled Field Technician (Dock & Door)to join our team in Ottawa, Ontario. Reporting to the Service Manager, the Field Technician performs integral services for our customers by maintaining dock equipment including dock plates and overheard doors at customer locations in a timely and cost-effective manner.

Essential Duties & Responsibilities

As a Field Technician, your key responsibilities will include:

Install various equipment ranging from docks, doors, operators, vertical seal packages, and traffic light systems to upgrade our current customers' needs
Adequately diagnose, troubleshoot, and repair dock equipment, including dock plates and overhead doors
Build relationships with customers, communicating a clear understanding of job scopes and repair requirements
Perform preventative maintenance and safety inspections on assigned equipment, establishing procedures and cost guidelines at customer’s facility
Conduct tasks assigned from the Dispatcher, maintaining communication and providing updates as needed
Prepare all required parts before visiting job sites and actively communicate with the Parts department to ensure required parts are available
Complete work order forms for assigned jobs
Adhere to warranty policies, and complete necessary warranty documentation
Report any safety incidents according to company policy

Required Skills & Qualifications

The ideal candidate will possess the following skills, knowledge, and competencies:

Provincial Heavy Duty or Automotive Journeyperson’s ticket is an asset
Experience in electrical troubleshooting is an asset
Experience with welding, torching and grinding steel is an asset
Ability to read and understand schematics
Ability to communicate effectively and professionally with external customers and internal stakeholders
Valid Driver’s License required
Ability to travel to customer sites within local region as needed

Benefits & Perks

Hansler Industries is proud to offer competitive compensation and flexible benefits coverage for all eligible employees, including an employer matching RRSP plan:

Company paid medical health care plan for you and your dependents
Dental plan, vision plan, and prescription drug coverage
Annual health care spending account
Life Insurance, short term disability, and travel insurance
Sick leave plan – 100% employer paid
Employee assistance programs
RRSP matching
Ongoing professional development opportunities

The base pay range for this role is: $32.00 to $37.00 per hour depending on experience.

This is an onsite role based in Ottawa, Ontario.

Hansler Industries would like to thank all applicants for their interest; however, only qualified applicants will be contacted by Talent Acquisition for an interview. We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, religion, sex, national origin, disability status, veteran status, age, sexual orientation, gender identity, or any other characteristic protected by law.

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Hansler Industries

Open Positions

Field Technician (Dock & Door)