Hansler Industries is an established material handling equipment dealership with 60 years of excellence in Canada. With an entrepreneurial spirit and customer focused approach, Hansler has achieved continuous growth year over year. With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and flexible work culture where you can develop and advance your career while focusing on meaningful work. Hansler Industries is an integral entity of Leavitt Industrial Group.
The Opportunity
Hansler Industries is looking for a skilled Field Technician (Dock & Door)to join our team in Ottawa, Ontario. Reporting to the Service Manager, the Field Technician performs integral services for our customers by maintaining dock equipment including dock plates and overheard doors at customer locations in a timely and cost-effective manner.
Essential Duties & Responsibilities
As a Field Technician, your key responsibilities will include:
- Install various equipment ranging from docks, doors, operators, vertical seal packages, and traffic light systems to upgrade our current customers' needs
- Adequately diagnose, troubleshoot, and repair dock equipment, including dock plates and overhead doors
- Build relationships with customers, communicating a clear understanding of job scopes and repair requirements
- Perform preventative maintenance and safety inspections on assigned equipment, establishing procedures and cost guidelines at customer’s facility
- Conduct tasks assigned from the Dispatcher, maintaining communication and providing updates as needed
- Prepare all required parts before visiting job sites and actively communicate with the Parts department to ensure required parts are available
- Complete work order forms for assigned jobs
- Adhere to warranty policies, and complete necessary warranty documentation
- Report any safety incidents according to company policy
Required Skills & Qualifications
The ideal candidate will possess the following skills, knowledge, and competencies:
- Provincial Heavy Duty or Automotive Journeyperson’s ticket is an asset
- Experience in electrical troubleshooting is an asset
- Experience with welding, torching and grinding steel is an asset
- Ability to read and understand schematics
- Ability to communicate effectively and professionally with external customers and internal stakeholders
- Valid Driver’s License required
- Ability to travel to customer sites within local region as needed
Benefits & Perks
Hansler Industries is proud to offer competitive compensation and flexible benefits coverage for all eligible employees, including an employer matching RRSP plan:
- Company paid medical health care plan for you and your dependents
- Dental plan, vision plan, and prescription drug coverage
- Annual health care spending account
- Life Insurance, short term disability, and travel insurance
- Sick leave plan – 100% employer paid
- Employee assistance programs
- RRSP matching
- Ongoing professional development opportunities
The base pay range for this role is: $32.00 to $37.00 per hour depending on experience.
This is an onsite role based in Ottawa, Ontario.
Hansler Industries would like to thank all applicants for their interest; however, only qualified applicants will be contacted by Talent Acquisition for an interview. We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, religion, sex, national origin, disability status, veteran status, age, sexual orientation, gender identity, or any other characteristic protected by law.
#HanslerIndustries
