About Us

We are a small, growing natural health product company with a strong commitment to quality and customer care. With a close-knit team of fewer than five employees, we value reliability, precision, and a positive, collaborative work environment. Our customers are at the heart of everything we do, and we take pride in delivering exceptional service.

Position Overview

We are looking for a highly organized and detail-oriented Shipping & Invoicing Coordinator to join our team. This role is essential to ensuring orders are processed accurately, shipped efficiently, and invoiced correctly. You’ll play a key role in maintaining smooth day-to-day operations and delivering a seamless experience for our customers.

Key Responsibilities

Prepare and pack outgoing shipments with accuracy and care
Generate invoices and process orders using our internal systems
Coordinate shipping logistics and manage tracking information
Maintain accurate records of orders, shipments, and customer details
Communicate with customers regarding order status and inquiries
Support general administrative tasks as needed

Qualifications

Excellent and demonstrable computer skills (experience with order management or invoicing systems is an asset)
Exceptional attention to detail and accuracy
Strong organizational and time-management abilities
A customer-first mindset with a commitment to outstanding service
Ability to work independently in a small team environment
Previous experience in shipping, fulfillment, or invoicing is an asset but not required

What We Offer

Competitive hourly wage of $30/hour
Extended health benefits
A supportive, small-team environment
Convenient downtown east-end location with easy transit access
Full training provided—no prior experience required

Helixor Canada

Open Positions

Shipping and Invoicing Coordinator