About Us
We are a small, growing natural health product company with a strong commitment to quality and customer care. With a close-knit team of fewer than five employees, we value reliability, precision, and a positive, collaborative work environment. Our customers are at the heart of everything we do, and we take pride in delivering exceptional service.
Position Overview
We are looking for a highly organized and detail-oriented Shipping & Invoicing Coordinator to join our team. This role is essential to ensuring orders are processed accurately, shipped efficiently, and invoiced correctly. You’ll play a key role in maintaining smooth day-to-day operations and delivering a seamless experience for our customers.
Key Responsibilities
- Prepare and pack outgoing shipments with accuracy and care
- Generate invoices and process orders using our internal systems
- Coordinate shipping logistics and manage tracking information
- Maintain accurate records of orders, shipments, and customer details
- Communicate with customers regarding order status and inquiries
- Support general administrative tasks as needed
Qualifications
- Excellent and demonstrable computer skills (experience with order management or invoicing systems is an asset)
- Exceptional attention to detail and accuracy
- Strong organizational and time-management abilities
- A customer-first mindset with a commitment to outstanding service
- Ability to work independently in a small team environment
- Previous experience in shipping, fulfillment, or invoicing is an asset but not required
What We Offer
- Competitive hourly wage of $30/hour
- Extended health benefits
- A supportive, small-team environment
- Convenient downtown east-end location with easy transit access
- Full training provided—no prior experience required
