About Kinterra Professional Services Group Ltd.

Kinterra Professional Services Group Ltd. is a Toronto-based company backed by Kinterra Capital, a private equity firm focused on developing the battery metals and downstream infrastructure necessary for the modern economy. Kinterra Capital team has built multiple Private Equity platforms over the past 15 years, raising more than $3 billion from leading global institutional investors. Kinterra Professional Services Group Ltd. advises and supports the investment and asset management activities of Kinterra Capital.

At Kinterra Professional Services Group Ltd., we generate the best ideas from diverse perspectives in a culture of collaboration, accountability, and transparency. We aim to execute with excellence and deliver robust returns for our investors while creating a more sustainable future.

Kinterra Professional Services Group Ltd. is seeking high-caliber Individuals who Enjoy:

A deeply rooted culture of integrity and high performance.
Stimulating work in a fast-paced and intellectually challenging environment.
A workplace committed to equity, diversity, and inclusion.
An opportunity to be part of the energy transition.

Key Responsibilities

Microsoft Administration

Administer and support Microsoft 365 tenant and services (Exchange Online, SharePoint, Teams, OneDrive).
Manage users, groups, roles, and identity policies in Azure AD / Microsoft Entra ID.
Configure and maintain Microsoft Intune for Windows and macOS device management policies, compliance, software deployment, and security baselines.
Support and enforce DLP, retention, sensitivity labels, and security/compliance controls via Microsoft Purview.
Monitor and respond to alerts in the Microsoft 365 Security & Compliance centers.

Endpoint Management & Systems Support

Provision, deploy, and maintain Windows and macOS devices.
Manage macOS endpoints using Jamf.
Support ManageEngine for IT operations, inventory, and device monitoring.
Maintain device health, patching, software updates, and security configurations.

Helpdesk & IT Operations

Serve as a Tier 2 support escalation point for technical issues related to Microsoft services, networking, hardware, and enterprise apps.
Troubleshoot issues efficiently and provide clear communication to users.
Support onboarding/offboarding workflows, including account provisioning and device setup.
Maintain IT documentation, knowledge base articles, and operational processes.

AV & Meeting Room Support

Ensure all conference room equipment (Teams Rooms, Zoom rooms, cameras, displays, microphones, speakers) are functioning properly.
Perform routine checks, updates, and troubleshooting of AV systems.
Provide onsite support for meetings, presentations, and live events when needed.

General Skills & Professional Attributes

Fast thinker with strong troubleshooting and analytical skills.
Excellent communication and customer service mindset.
Ability to work independently, prioritize multiple tasks, and respond quickly in dynamic environments.
Strong attention to detail and willingness to maintain high-quality standards.

Required Skills & Experience

3–5+ years in IT support, helpdesk, or system administration role.
Hands-on administration experience with:
Microsoft 365 Admin Center
Azure Active Directory / Entra ID
Microsoft Intune (MDM/MAM)
Microsoft Purview (DLP, sensitivity labels)
Teams administration & meeting room devices
Proficient in Windows 10/11 and macOS support.
Experience with Jamf Pro (macOS management).
Experience with ManageEngine (Endpoint Central, ServiceDesk, etc.).
Strong understanding of identity, access management, MFA, Conditional Access.
Familiarity with security/compliance frameworks and best practices.

Preferred Certifications (Highly Advantageous)

Microsoft Certifications

Microsoft Certified: Modern Desktop Administrator Associate (MD-102)
Microsoft 365 Certified: Administrator Expert (MS-102)
Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900)
Microsoft Certified: Endpoint Administrator Associate (MD-102)
Microsoft Certified: Azure Administrator Associate (AZ-104) (optional but valuable)

Security & Compliance

SC-300: Identity and Access Administrator
SC-400: Information Protection Administrator

General IT

CompTIA A+
CompTIA Security+
ITIL v4 Foundation (for process-oriented environments)

Kinterra Professional Services Group

Open Positions

IT Support Analyst - Microsoft & Endpoint Management Specialist