Job Description

Salary: $50,000 to $70,000

LabX Media Group is a dynamic science media company producing monthly print publications and hosting a variety of digital media platforms and websites.There are lots of exciting things happening here, and this is your opportunity to be part of it!

The Billing Supervisor will manage day-to-day billing workflows, supervise billing staff, partner closely with Sales, Finance, and Client Success, and ensure a seamless, accurate, and timely client billing experience.

This role requires strong financial discipline, operational rigor, and the ability to work cross-functionally in a fast-paced media sales environment.

Key Responsibilities

Billing Operations

Oversee the end-to-end billing process, including invoice generation, adjustments, credits, and revenue tracking
Ensure accuracy of billing tied to advertising campaigns, sponsorships, digital products, and related services
Review and approve complex invoices and client-specific billing arrangements in a multi-currency environment
Maintain compliance with company revenue recognition policies and accounting standards

Team Leadership

Supervise and support billing staff, providing training, performance oversight, and workflow management
Establish clear service-level expectations and ensure timely completion of billing cycles
Identify opportunities to streamline processes and improve efficiency

Cross-Functional Partnership

Collaborate with Sales and Account Management to validate contracts, insertion orders, and pricing structures
Partner with Finance to support month-end close, reconciliations, and reporting
Work with Client Success to resolve billing disputes and inquiries professionally and promptly

Controls & Process Improvement

Implement and maintain internal controls to ensure billing accuracy and minimize revenue leakage
Develop documentation for billing policies and procedures
Lead system improvements or integrations related to CRM, accounting software, and billing platforms
Monitor aging reports and support collections efforts as needed

Qualifications

5+ years of billing, accounts receivable, or revenue operations experience
2+ years in a supervisory or lead capacity preferred
Experience in media, advertising, digital publishing, or B2B services strongly preferred
Strong understanding of revenue recognition principles
ERP Experience (NetSuite, etc.)
Proficiency with accounting systems and CRM platforms
Advanced Excel skills
Exceptional attention to detail and process discipline
Strong communication skills with the ability to work effectively across departments

Competencies

Analytical and data-driven
Highly organized and deadline-oriented
Proactive problem solver
Comfortable working in a performance-driven, sales-focused environment
Strong sense of ownership and accountability

This is an in-office position, based in our Midland, Ontario office.

This job posting is for a current vacancy.

LabX Media Group is an enthusiastic equal-opportunity employer. We celebrate multiple approaches and points of view. Diversity drives innovation: so, we foster a culture where difference is valued. We are committed to diversity, equity, and inclusion and welcome applications from everyone!

Reasonable accommodation is available for qualified individuals with disabilities, upon request when contacted for an interview. We thank all candidates for applying. Only those candidates selected for an interview will be contacted.

Please note that our hiring process does not involve the use of artificial intelligence (AI) for screening applications, interviewing candidates, or making hiring decisions. All evaluations and decisions are made by our dedicated human resources team and hiring managers.

LabX Media Group

Open Positions

Billing Lead