Salary: $50,000 to $70,000
LabX Media Group is a dynamic science media company producing monthly print publications and hosting a variety of digital media platforms and websites.There are lots of exciting things happening here, and this is your opportunity to be part of it!
The Billing Supervisor will manage day-to-day billing workflows, supervise billing staff, partner closely with Sales, Finance, and Client Success, and ensure a seamless, accurate, and timely client billing experience.
This role requires strong financial discipline, operational rigor, and the ability to work cross-functionally in a fast-paced media sales environment.
Key Responsibilities
Billing Operations
- Oversee the end-to-end billing process, including invoice generation, adjustments, credits, and revenue tracking
- Ensure accuracy of billing tied to advertising campaigns, sponsorships, digital products, and related services
- Review and approve complex invoices and client-specific billing arrangements in a multi-currency environment
- Maintain compliance with company revenue recognition policies and accounting standards
Team Leadership
- Supervise and support billing staff, providing training, performance oversight, and workflow management
- Establish clear service-level expectations and ensure timely completion of billing cycles
- Identify opportunities to streamline processes and improve efficiency
Cross-Functional Partnership
- Collaborate with Sales and Account Management to validate contracts, insertion orders, and pricing structures
- Partner with Finance to support month-end close, reconciliations, and reporting
- Work with Client Success to resolve billing disputes and inquiries professionally and promptly
Controls & Process Improvement
- Implement and maintain internal controls to ensure billing accuracy and minimize revenue leakage
- Develop documentation for billing policies and procedures
- Lead system improvements or integrations related to CRM, accounting software, and billing platforms
- Monitor aging reports and support collections efforts as needed
Qualifications
- 5+ years of billing, accounts receivable, or revenue operations experience
- 2+ years in a supervisory or lead capacity preferred
- Experience in media, advertising, digital publishing, or B2B services strongly preferred
- Strong understanding of revenue recognition principles
- ERP Experience (NetSuite, etc.)
- Proficiency with accounting systems and CRM platforms
- Advanced Excel skills
- Exceptional attention to detail and process discipline
- Strong communication skills with the ability to work effectively across departments
Competencies
- Analytical and data-driven
- Highly organized and deadline-oriented
- Proactive problem solver
- Comfortable working in a performance-driven, sales-focused environment
- Strong sense of ownership and accountability
This is an in-office position, based in our Midland, Ontario office.
This job posting is for a current vacancy.
LabX Media Group is an enthusiastic equal-opportunity employer. We celebrate multiple approaches and points of view. Diversity drives innovation: so, we foster a culture where difference is valued. We are committed to diversity, equity, and inclusion and welcome applications from everyone!
Reasonable accommodation is available for qualified individuals with disabilities, upon request when contacted for an interview. We thank all candidates for applying. Only those candidates selected for an interview will be contacted.
Please note that our hiring process does not involve the use of artificial intelligence (AI) for screening applications, interviewing candidates, or making hiring decisions. All evaluations and decisions are made by our dedicated human resources team and hiring managers.
