Education: College/CEGEP
Experience: 1 to less than 7 months

Tasks

Give access to computer networksReport on the performance of computer systems and networksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsCollect, organize and maintain a problems and solutions log for use by other technical support analystsProvide business systems, network and Internet support to users in response to identified difficultiesSet up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Personal suitability

AccurateEfficient interpersonal skillsAbility to multitaskTime management

Employment terms options

EveningMorningDay

Support for persons with disabilities

Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

Offers mentorship programs that pair newcomers and/or refugees with experienced employees

Support for youths

Offers mentorship, coaching and/or networking opportunities for youth

Support for Veterans

Supports Veterans in translating their military skills and experience into the language of the civilian job market

Support for Indigenous people

Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)

Supports for visible minorities

Offers mentorship programs that pair members of visible minorities with experienced employees Work Term: Permanent Work Language: English Hours: 30 to 40 hours per week

TechGenx

Open Positions

user support technician