- Education: College/CEGEP
- Experience: 1 to less than 7 months
Tasks
Give access to computer networksReport on the performance of computer systems and networksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsCollect, organize and maintain a problems and solutions log for use by other technical support analystsProvide business systems, network and Internet support to users in response to identified difficultiesSet up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Personal suitability
AccurateEfficient interpersonal skillsAbility to multitaskTime management
Employment terms options
EveningMorningDay
Support for persons with disabilities
Provides awareness training to employees to create a welcoming work environment for persons with disabilities
Support for newcomers and refugees
Offers mentorship programs that pair newcomers and/or refugees with experienced employees
Support for youths
Offers mentorship, coaching and/or networking opportunities for youth
Support for Veterans
Supports Veterans in translating their military skills and experience into the language of the civilian job market
Support for Indigenous people
Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Support for mature workers
Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)
Supports for visible minorities
Offers mentorship programs that pair members of visible minorities with experienced employees
Work Term: Permanent
Work Language: English
Hours: 30 to 40 hours per week