Job Description

Salary: $90,000 - $130,000

Join Our Team as a Product Owner!

YOVU is a communications technology company building deeply integrated enterprise-grade software that embeds real-time communications and automation directly into the platforms where users already work.

Our products operate inside broader customer workflows, with a strong emphasis on scalability, reliability, and seamless integration across complex system environments.

We are seeking an experienced Product Owner to own and drive delivery for a core, integration-heavy product within YOVUs platform portfolio.

This is a highly technical, hands-on role spanning product strategy, business analysis, delivery execution, and quality validation. You will own the backlog, translate complex workflows into clear requirements, validate integrations end-to-end, and contribute to roadmap decisions grounded in customer and market insight.

Why This Role Matters

This is a new role and owns one of YOVUs most integration-heavy and technically complex product areas.

As Product Owner, you sit at the center of engineering execution, customer workflows, and long-term platform scalability. You ensure the product is not only delivered but delivered with quality, clarity, and enterprise-grade reliability.

Your decisions directly influence:

Platform scalability and maintainability
Integration performance and reliability
Security, compliance, and data integrity
Customer workflow efficiency
YOVUs ability to scale as a product-led technology company

This is a role for someone who thrives in technical depth, enjoys ambiguity, and takes pride in delivering high-quality software.

What Success Looks Like (1218 Months)

A clearly defined and executed roadmap aligned with company strategy and customer outcomes.
A healthy, prioritized Jira backlog that balances short-term delivery with long-term platform sustainability.
Integrations (APIs, webhooks, embedded systems) that perform reliably in complex customer environments.
End-to-end test scenarios that reflect real-world workflows and catch edge cases before release.
Strong collaboration between product and stakeholders, with minimal ambiguity during sprint execution.
Clear incorporation of security, privacy, and compliance requirements into product design.
Measurable improvements in delivery predictability, product quality, and stakeholder confidence.

What Youll Do

Product Strategy & Roadmap

Own and execute a roadmap aligned with company strategy and customer needs
Balance near-term delivery with long-term platform scalability and maintainability
Identify opportunities for integration, automation, and workflow improvements
Partner with engineering and architecture on feasibility, dependencies, and tradeoffs
Contribute to build-versus-buy and prioritization decisions

Business Analysis & Delivery

Act as the primary Business Analyst for the product area
Lead customer and stakeholder discovery to understand workflows and outcomes
Translate requirements into clear user stories, acceptance criteria, and process flows
Own and prioritize the backlog in Jira based on business and technical value
Lead sprint planning, refinement, reviews, and retrospectives
Provide ongoing clarification and context to engineering
Incorporate security, privacy, and compliance considerations into product requirements, workflows, and acceptance criteria
Partner with engineering to ensure features align with security best practices and enterprise expectations
Consider data handling, access controls, and system boundaries when defining and validating product behaviour

Quality & Validation

Lead product quality by actively participating in hands-on testing and validation
Define and own the overall test strategy in collaboration with engineering and QA contributors
Establish end-to-end test scenarios based on real customer workflows and system interactions
Validate integrations, APIs, event-driven behaviour, and embedded application functionality
Guide and coordinate cross-functional contributors involved in product testing efforts
Identify edge cases, regressions, and quality gaps prior to release

Customer, Market & Platform Insight

Gather and synthesize feedback from customers, prospects, partners, and internal teams
Conduct market and competitive analysis to inform roadmap decisions
Support win/loss analysis and continuous feedback loops
Collaborate with engineering on integration design, scalability, and platform consistency
Review technical documentation, system diagrams, and third-party constraints

About You:

Required Experience

5+ years as a Product Owner, Product Manager, or Business Analyst on technical B2B SaaS products
Proven experience working closely with engineering teams in an Agile environment
Ownership of backlog, requirements, and delivery for integration-heavy or platform products
Customer-facing product experience including discovery and feedback sessions

Required Skills

Strong understanding of API-based integrations (REST, webhooks) and enterprise SaaS platforms
Familiarity with event-driven or real-time systems
Comfort reading technical documentation, API specs, and system diagrams
Hands-on experience with Jira, Confluence, Lucidchart (or similar), and Figma (or similar)
Strong analytical, communication, and problem-solving skills
Ability to operate in ambiguity and make informed tradeoffs

Preferred Experience

Experience with integration platforms, workflow automation, or embedded software products
Familiarity with enterprise business systems such as CRMs or vertical platforms
Exposure to telecommunications, messaging, or real-time application domains
Experience contributing to product strategy in a growth-stage technology company

What Its Like to Work at YOVU

We are a small business with big ambition and even bigger hearts. Our commitment to one another extends beyond project deadlines and sprint cycles. We believe that when our people are supported, valued, and cared for, great things happen.

We work hard. We are deeply committed to building high-quality, enterprise-grade products. Accountability, ownership, and follow-through matter here. But we do it together, with collaboration, respect, and shared purpose guiding how we show up every day.

As part of the YOVU, you can expect:

Competitive compensation, RRSP matching, and a comprehensive benefits package
A workplace that values your voice, perspective, and expertise
Direct influence on how complex, integration-driven software is built and delivered
Close collaboration with experienced engineering and leadership teams
Ownership of a critical product area within a growing technology company
High degree of autonomy, trust, and accountability
Team-building events, after-work socials, and participation in community networking events
A relaxed, comfortable atmosphere (yes, we are proudly dog-friendly and shoe-free)

We believe work should be meaningful, but it should also be enjoyable. We celebrate wins, learn from setbacks, and create an environment where people can be both high-performing and authentically themselves. If youre looking for a place where hard work, teamwork, commitment, and a little bit of fun coexist, youll feel right at home here.

Inclusion & Accessibility:

YOVU is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds. Accommodation is available on request for candidates taking part in all aspects of the selection process.

Learn more about our AI in our Recruitment Process:

We leverage AI in our recruitment process to streamline tasks like scheduling interviews and organizing applications, we ensure all tools comply with human rights and privacy legislation. While AI supports our efficiency, every application and decision in our recruitment process is made by our people.

YOVU Office Phone

Open Positions

Product Owner