Salary: $90,000 - $130,000
Join Our Team as a Product Owner!
YOVU is a communications technology company building deeply integrated enterprise-grade software that embeds real-time communications and automation directly into the platforms where users already work.
Our products operate inside broader customer workflows, with a strong emphasis on scalability, reliability, and seamless integration across complex system environments.
We are seeking an experienced Product Owner to own and drive delivery for a core, integration-heavy product within YOVUs platform portfolio.
This is a highly technical, hands-on role spanning product strategy, business analysis, delivery execution, and quality validation. You will own the backlog, translate complex workflows into clear requirements, validate integrations end-to-end, and contribute to roadmap decisions grounded in customer and market insight.
Why This Role Matters
This is a new role and owns one of YOVUs most integration-heavy and technically complex product areas.
As Product Owner, you sit at the center of engineering execution, customer workflows, and long-term platform scalability. You ensure the product is not only delivered but delivered with quality, clarity, and enterprise-grade reliability.
Your decisions directly influence:
- Platform scalability and maintainability
- Integration performance and reliability
- Security, compliance, and data integrity
- Customer workflow efficiency
- YOVUs ability to scale as a product-led technology company
This is a role for someone who thrives in technical depth, enjoys ambiguity, and takes pride in delivering high-quality software.
What Success Looks Like (1218 Months)
- A clearly defined and executed roadmap aligned with company strategy and customer outcomes.
- A healthy, prioritized Jira backlog that balances short-term delivery with long-term platform sustainability.
- Integrations (APIs, webhooks, embedded systems) that perform reliably in complex customer environments.
- End-to-end test scenarios that reflect real-world workflows and catch edge cases before release.
- Strong collaboration between product and stakeholders, with minimal ambiguity during sprint execution.
- Clear incorporation of security, privacy, and compliance requirements into product design.
- Measurable improvements in delivery predictability, product quality, and stakeholder confidence.
What Youll Do
Product Strategy & Roadmap
- Own and execute a roadmap aligned with company strategy and customer needs
- Balance near-term delivery with long-term platform scalability and maintainability
- Identify opportunities for integration, automation, and workflow improvements
- Partner with engineering and architecture on feasibility, dependencies, and tradeoffs
- Contribute to build-versus-buy and prioritization decisions
Business Analysis & Delivery
- Act as the primary Business Analyst for the product area
- Lead customer and stakeholder discovery to understand workflows and outcomes
- Translate requirements into clear user stories, acceptance criteria, and process flows
- Own and prioritize the backlog in Jira based on business and technical value
- Lead sprint planning, refinement, reviews, and retrospectives
- Provide ongoing clarification and context to engineering
- Incorporate security, privacy, and compliance considerations into product requirements, workflows, and acceptance criteria
- Partner with engineering to ensure features align with security best practices and enterprise expectations
- Consider data handling, access controls, and system boundaries when defining and validating product behaviour
Quality & Validation
- Lead product quality by actively participating in hands-on testing and validation
- Define and own the overall test strategy in collaboration with engineering and QA contributors
- Establish end-to-end test scenarios based on real customer workflows and system interactions
- Validate integrations, APIs, event-driven behaviour, and embedded application functionality
- Guide and coordinate cross-functional contributors involved in product testing efforts
- Identify edge cases, regressions, and quality gaps prior to release
Customer, Market & Platform Insight
- Gather and synthesize feedback from customers, prospects, partners, and internal teams
- Conduct market and competitive analysis to inform roadmap decisions
- Support win/loss analysis and continuous feedback loops
- Collaborate with engineering on integration design, scalability, and platform consistency
- Review technical documentation, system diagrams, and third-party constraints
About You:
Required Experience
- 5+ years as a Product Owner, Product Manager, or Business Analyst on technical B2B SaaS products
- Proven experience working closely with engineering teams in an Agile environment
- Ownership of backlog, requirements, and delivery for integration-heavy or platform products
- Customer-facing product experience including discovery and feedback sessions
Required Skills
- Strong understanding of API-based integrations (REST, webhooks) and enterprise SaaS platforms
- Familiarity with event-driven or real-time systems
- Comfort reading technical documentation, API specs, and system diagrams
- Hands-on experience with Jira, Confluence, Lucidchart (or similar), and Figma (or similar)
- Strong analytical, communication, and problem-solving skills
- Ability to operate in ambiguity and make informed tradeoffs
Preferred Experience
- Experience with integration platforms, workflow automation, or embedded software products
- Familiarity with enterprise business systems such as CRMs or vertical platforms
- Exposure to telecommunications, messaging, or real-time application domains
- Experience contributing to product strategy in a growth-stage technology company
What Its Like to Work at YOVU
We are a small business with big ambition and even bigger hearts. Our commitment to one another extends beyond project deadlines and sprint cycles. We believe that when our people are supported, valued, and cared for, great things happen.
We work hard. We are deeply committed to building high-quality, enterprise-grade products. Accountability, ownership, and follow-through matter here. But we do it together, with collaboration, respect, and shared purpose guiding how we show up every day.
As part of the YOVU, you can expect:
- Competitive compensation, RRSP matching, and a comprehensive benefits package
- A workplace that values your voice, perspective, and expertise
- Direct influence on how complex, integration-driven software is built and delivered
- Close collaboration with experienced engineering and leadership teams
- Ownership of a critical product area within a growing technology company
- High degree of autonomy, trust, and accountability
- Team-building events, after-work socials, and participation in community networking events
- A relaxed, comfortable atmosphere (yes, we are proudly dog-friendly and shoe-free)
We believe work should be meaningful, but it should also be enjoyable. We celebrate wins, learn from setbacks, and create an environment where people can be both high-performing and authentically themselves. If youre looking for a place where hard work, teamwork, commitment, and a little bit of fun coexist, youll feel right at home here.
Inclusion & Accessibility:
YOVU is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds. Accommodation is available on request for candidates taking part in all aspects of the selection process.
Learn more about our AI in our Recruitment Process:
We leverage AI in our recruitment process to streamline tasks like scheduling interviews and organizing applications, we ensure all tools comply with human rights and privacy legislation. While AI supports our efficiency, every application and decision in our recruitment process is made by our people.
