Role: Project Coordinator/ Senior Specialist, Pharmacy Operations
Length: 12 Month Contract (Potential for Extension)
Location: North York (4 Days on-site, 1 Day Remote)
Rate: $32-35/hour (Negotiable)
Your new company
Hays Specialist Recruitment has partnered with a leading pharmacy retail company based in Toronto. We are currently hiring for a Bilingual Project Coordinator to join their team on a 12 Month Contract, which has the possibility of extension. This candidate will be working on-site 4 days per week out of their North York office.
Your new role
- Assist in the delivery of pharmacy related initiatives that drive pharmacy performance.
- Work with Central Office stakeholders to ensure operational excellence is adhered to with the introduction of new and updated initiatives that meet pharmacy workflow standards.
- Support the development, maintenance, and execution of initiatives to continue to drive pharmacy business.
- Act as a liaison with other departments representing national pharmacy operations
- Responsible for regional and store level communication with respect to various pharmacy activities.
- Support the development of content for the monthly national pharmacy operations update, content for field resources on the bi-weekly national operations call.
- Support Pharmacy Operations Specialists on national pharmacy initiatives.
- Assist with monitoring individual store compliance with pharmacy standards through analysis of pharmacy reports, and follow-up with District Managers and Pharmacy Operations Specialists on non-compliant stores.
- Liaise with finance to ensure any ad-hoc invoices are processed in a timely manner.
- Resolve all enterprise pharmacy store inquiries in a timely manner through providing support to stores and obtaining feedback from other internal contacts as needed to resolve issues or concerns.
- Support new capital and acquisition pharmacies, strategic business initiatives, and operational efficiencies as a subject matter expert in healthcare innovation, pharmacy supplies, and emerging technology.
- Other projects and duties, as identified and assigned.
What you'll need to succeed
- 1 to 3 years’ experience working in community pharmacy setting is considered an asset.
- Previous Administrative, Project Coordination experience is required
- Post-Secondary Education preferred, but extensive Store/Pharmacy experience considered an asset.
- Bilingual (French and English) is strongly preferred, but not required
- Strong professional presence and presentation skills, including facilitation of meetings where excellent verbal, presentation and written communication skills is a must.
- Strong interpersonal skills with demonstrated ability in leading and contributing to cross-functional teams; excellent skills in leading without authority and managing through influence.
- Ability to manage difficult situations and resolve conflicts amongst stakeholders with varying opinions.
