Who We Are
Within a clinical trial, recruiting patients to participate is frequently the most difficult and time-consuming activity. AutoCruitment has developed a targeted, direct-to-patient online marketing platform to recruit, screen, and refer patients for clinical trials and specialty procedures.
Position Overview
In this role, the Project Manager will be the primary point of contact for our client and work cross-functionally to manage a collection of clinical trial recruitment campaigns. This role will have responsibility for planning, organizing, overseeing, and closing out digital recruitment campaigns.
Key Responsibilities:
- Campaign Management: works collaboratively with cross-functional service delivery teams to maintain the performance of digital recruitment campaigns.
- Client Management: works to build trust and partnership with clients and reconciles any client concerns that arise.
- Revenue Management: manages the campaign budget to maximize achievement of contract and identifies/executes on opportunities for campaign extensions.
Specific Responsibilities:
- Lead clinical trial recruitment campaigns, with a primary focus from post-launch through closeout.
- Ability to manage workload effectively and in an appropriately prioritized manner.
- Collaborate on recruitment materials during pre-launch and optimize content throughout the post-launch lifecycle.
- Monitor campaign performance metrics regularly; build and present weekly report to client during regularly scheduled meetings.
- Identify areas of improvement for live campaigns and take action to improve metrics, with assistance from others as needed.
- Maintain assigned collection of campaign within the AutoCruitment Portal.
- Constantly exercise attention to detail and precision-based skills.
- Build effective partnership with client, acting as an ambassador of AutoCruitment.
- Demonstrate AutoCruitment and clinical trial knowledge to build trust and ensure client satisfaction with an aim to continue learning across both areas.
- Identify, with assistance, opportunities to integrate new service offerings within an existing contract, or for an extension to ongoing services; communicate with client to fully execute an amendment contract.
- Complete monthly and quarterly revenue forecasting to communicate campaign expectations to the executive team.
- Monitor the current spend of campaign finances, identifying and taking action to mitigate attrition risk, with assistance from manager as needed.
- Complete monthly invoicing based on actual campaign performance.
- Collaborate with internal departments to optimize service delivery workflows and introduce innovative solutions, both departmentally and at the campaign level.
- Advocate internally for the best interest of the campaign
- Actively participate in group/team meetings, utilizing audio and video to enhance conversation and collaboration.
- Assist fellow Project Managers when out of office (reports, meeting, etc.)
- Actively seeking new opportunities to elevate project management skills as well as clinical trial and AutoCruitment knowledge.
- All other duties as assigned
Key Qualifications:
- BS/MS in the life sciences, clinical research, related discipline, or equivalent education and experience is required.
- 1+ years of experience working in a pharmaceutical, biotech, or contract research organization is required.
- Client-facing experience preferred.
- Knowledge and application of ICH-GCP, FDA guidelines.
- Financial literacy and experience managing project budgets preferred.
- Client-facing experience strongly preferred.
- Strong proficiency in Microsoft Office programs (Excel, Outlook, Word) and ability to quickly learn web-based applications used in day-to-day work.
AutoCruitment’s BAR for Success:
At AutoCruitment, we believe that three core principles set us apart. We expect our team and prospective team members to showcase qualities aligned with these principles:
- Better Together : facilitates open conversation and develops buy-in. Socializes ideas and plans, overcommunicates, actively listens, and closes the loop. Balances own interests with others.
- Always do the Right Thing : demonstrates consistency in words, actions, and follow through. Shares news transparently and creates a safe atmosphere for others to speak up. Balances short and long-term impacts for stakeholders and escalates when the ‘right thing’ is unclear.
- Redefine What’s Possible: Demonstrates a bias for action and challenges the status quo. Strives to exceed expectations, seeks and implements improvements, and roots decisions in data.
Other Core Competencies
- Client Focus : builds strong client relationships and delivers client-centric solutions.
- Communication : develops and delivers clear and concise communications across a variety of mediums to different audiences.
- Learning Agility: actively learns through experimentation when tackling new problems, using both successes and failures as learning opportunities.
- Strategic Mindset: envisions future possibilities and translates them into breakthrough strategies.
Physical & Environmental Requirements:
- Frequent computer use
- Frequent sitting/standing at a desk or workstation for extended periods
- Frequent active participation in video calls
- Must have access to a quiet, professional workspace and reliable internet connection
