About The Ottawa Hospital
The Ottawa Hospital (TOH) is one of Canada's largest learning and research multi-campus hospitals. With more than 1,400 beds and approximately 17,000 staff, physicians, residents and volunteers, we deliver specialized care to the Eastern Ontario, Western Quebec and Eastern Nunavut regions. At The Ottawa Hospital, we don't just serve our community, we belong to the community. That insight is at the heart of our ambitious plan to reshape the future of healthcare for our community.
From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking innovative solutions to the most complex health care challenges while continually engaging with the community to support our vision to provide each patient with the kind of care and compassion we would want for our loved ones.
Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.
Position Information
Reporting to the Manager, Wellness, Engagement & Recognition, under the guidance of the Lead, Events & Recognition and in collaboration with the Coordinator, Events & Recognition, the Coordinator is responsible for supporting the planning, organizing, coordinating, promoting and roll-out of the main corporate events (including but not limited to Staff Appreciation Week [SAW], Winterfest and Long Service Awards [LSA]). The Coordinator is responsible for specific event outputs and ensures that the program's operations run smoothly (efficiently and effectively) through sound administration and client support.
This is a corporate position, and the incumbent is responsible for providing support across all three main campuses as well as multiple satellite locations.
Rotation/Shifts
Days, 8 hour shifts
- This position requires flexibility to support events outside of regular work hours specifically for weekend or evening events.
What You Will Do
- Coordinate and participate in outreach and/or events for the program;
- Support the development and maintenance of relationships with key stakeholders;
- Represent the department/program as needed for committees, project teams etc.;
- Understand and promote the need for communication when interacting with stakeholders;
- Participate in all committees/resource groups relevant to the successful operation of the program;
- Educate stakeholders (both internal and external) on scope of program;
- Prepare educational materials for various stakeholders and provide education/guidance to staff;
- Prepare Agendas and write minutes for Committee and Workgroup Meetings;
- Act as a content expert on the program for the organization and provide guidance on how to navigate program processes;
- Coordinate and lead quality improvement activities to support the program;
- Collect and analyze data on/relevant to program activities;
- Prepare/review reports for leadership team and others as needed in close consultation with key stakeholders;
- Design, collate, and analyze activity, quality and efficiency data to meet the information needs of the management team and organization;
- Collaborate with VP, Directors, Physicians, Managers, and clinical teams to determine information needs and the identification/resolutions of issues;
- Process all relevant program documentation (e.g., letters, data, statistics, patient information, staff information);
- Coordinate activities relevant to program (planning information sessions, scheduling, assessments, interviews, team meetings, booking rooms, or preparation of communication;
- Manage systems relevant to the program;
- Provide support with teams, inboxes and general request enquiries;
- Support the physical set up and tear down of corporate events.
What You Will Bring
- Three (3) year community college degree in Communications, Event Planning, Public Relations, Marketing, Human Resources, or a related field;
- Three (3) years of experience coordinating various aspects of events (e.g., communications, volunteer management, vendor management, etc.)
- Experience with various modes and platforms of event delivery: virtual, in person and hybrid
- Exceptional organizational skills and detail-orientation with a focus on quality and accuracy
- Strong interpersonal skills;
- Excellent oral/written communication skills;
- Ability to coordinate and/or support multiple events with conflicting timeframes;
- Ability to problem-solve and to think critically;
- Strong client-service orientation and ability to remain professional at all times;
- Capable of working independently, while being a collaborative member of a multi-disciplinary team;
- Must be well-poised and can collaborate with internal partners across many different levels of the organization;
- Strong computer skills with knowledge of MS suite, Canva and project management programs;
- Ability to move, lift, carry, push, pull, and place objects weighing, at times, over 30 pounds without assistance;
- Must possess a valid driver's license and have regular access to a reliable vehicle for transporting event supplies and equipment as required.
You will stand out with:
- Proficiency in English and French oral expression (advanced level) and comprehension (advanced level).
What You Can Expect From Us
The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones.
We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services.
The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives.
Interested? Apply today!
If you are passionate about what you do, motivated by improving the health of the community, excited by leading-edge medical technology, and as committed to excellence, quality and patient safety as we are, we would like to hear from you. Please submit an on-line application for the position you are interested in. We thank all those who apply but only those selected for further consideration will be contacted.
The Ottawa Hospital is an equal opportunity employer and is committed to providing an inclusive work environment. Candidates are encouraged to request accommodations throughout all stages of the recruitment process. These accommodation requests will be kept confidential. To request an accommodation or if you have any questions regarding accessibility, please contact HRSupport@toh.ca.
