Client: A Major Utility Company
Duration: ASAP until March 31, 2026 (Approximately 500 total hours)
Location: Hanover, Ontario (Saugeen Sulfur Springs area)
Schedule: 3 days per week
Role Summary:
We are seeking an experienced Intermediate to Senior Deskside Resource to provide on-site IT support for a major utility client's office in Hanover, Ontario. This role requires a self-starter with strong communication and customer service skills, as the resource will be the sole IT presence in the office.
Key Responsibilities:
- Serve as the only on-site IT professional, requiring a high degree of independence and problem-solving.
- Provide deskside support for all local IT-related issues.
- Manage daily IT operations and follow established instructions and procedures.
- Maintain excellent customer service during all user interactions.
Required Skills and Experience:
- Proven experience as an intermediate desktop resource.
- Strong customer service and interpersonal skills.
- Demonstrated ability to work autonomously and manage a workload independently.
- Excellent communication skills, both written and verbal.
- Ability to stand on own and follow instructions precisely.
