Now Hiring: Senior Technical Writer – Communications & Visualization (Healthcare IT)
Work model: Hybrid – Toronto
Contract Duration: 126 Business Days (+ Potential Extension)
Industry: Public Sector
Compensation: Competitive (depending on skills and experience)
We are supporting a confidential public-sector healthcare organization in its digital modernization initiatives and are seeking an experienced Senior Technical Writer to join our client's team.
This role is ideal for someone who excels at translating complex architectural, data governance, and interoperability concepts into clear, engaging, and accessible documentation and visuals. You will collaborate closely with enterprise architects, solution designers, and governance teams to produce high-value communication assets that support executive decision-making, stakeholder alignment, and public-sector reporting.
Key Responsibilities
- Create high-quality technical documentation, including system overviews, user guides, operational procedures, and project artifacts.
- Develop visually compelling architecture maps, integration flow diagrams, infographics, and stakeholder-facing materials.
- Translate complex technical and architectural concepts into accessible, plain-language content for diverse audiences.
- Apply public-sector documentation standards: branding, AODA accessibility, language clarity, and structured communication.
- Support governance forums by producing briefing decks, summary visuals, dashboards, and progress updates.
- Maintain version control and documentation traceability using platforms such as SharePoint, Confluence, or Git.
- Build and manage standardized templates for design documents, briefing notes, solution summaries, and reports.
- Work cross-functionally with architects, designers, and program teams to ensure accuracy and consistency in all deliverables.
- Ensure alignment with health data interoperability standards (FHIR, SNOMED CT, LOINC).
- Publish documentation across internal portals and collaboration platforms.
Mandatory Qualifications
- 2+ years creating visual/technical illustrations using tools such as Adobe Creative Suite, Visio, Figma, Lucidchart, or Miro.
- 2+ years working with health data interoperability standards (FHIR, SNOMED CT, LOINC).
- 2+ years of experience designing AODA-compliant, accessible content.
- 1+ year familiarity with FIPPA, PHIPA, and privacy considerations in healthcare IT.
Rated Experience (Assets)
- 5+ years as a Technical Writer in Canadian electronic health projects
- Knowledge of healthcare information systems and ecosystem.
- Experience supporting healthcare IT, architecture, governance, or transformation initiatives.
- Background in defining governance models, policies, and procedures.
- Experience working across complex multi-stakeholder environments (public + private).
- Strong communication, writing, editing, and visualization skills.
Key Deliverables
- Architecture visuals, infographics, governance diagrams, and system flow maps.
- End-to-end data flow diagrams across clinical, public health, population health, and research domains.
- Executive-ready briefing decks and inter-ministerial presentation materials.
- Visual roadmaps, timelines, dashboards, and standardized templates.
- A reusable visual asset library and documentation templates.
How to Apply
If you are a seasoned Technical Writer with strong visualization skills and deep knowledge of healthcare IT standards, please apply directly or send your resume to harpreet@stafingo.com for immediate consideration.
