- Location : Canada (Remote)
- No. of positions : 2
JD :
Role : Technical Program Manager
Total No. of experience : 12+ years
Primary Skill : Program Management, SAFe Agile
Mandatory skills
- Have solid experience delivering work in an Agile environment (Scrum / Kanban, etc.)
- Ideally have experience in a scaled agile environment (SAFe or similar, multiple teams and programs)
- Demonstrate strong leadership skills, including driving outcomes across teams and holding others accountable
- Have excellent verbal and written communication, including working with executives and non-technical stakeholders
- Operate as an owner and driver, not just a coordinator (someone who anticipates risks, pushes for clarity, and moves work forward)
Key Responsibilities
The Technical Program Manager (TPM) ensures that all initiatives align with business objectives and deliver real value. They work with stakeholders to assess the value of requested work, helping to validate that it will have a meaningful impact on the company. As a servant leader, the TPM guides cross-functional teams through the delivery of initiatives and epics, ensuring smooth collaboration. They act as a bridge between business goals and execution, aligning teams and driving improvements throughout the development lifecycle. The TPM facilitates communication, manages risks, and escalates issues to keep the program on track.
Program Planning
- Collaborate with business partners and technical teams to design and maintain project plans.
- Align program goals with business strategies and prioritize deliverables.
- Define MVPs and balance scope, cost, and timelines.
Program Management
- Oversee daily program operations to ensure projects are delivered on time, within scope, and budget.
- Coordinate cross-functional teams for seamless execution.
- Identify and mitigate risks; manage scope changes and budgets.
Communication
- Ensure clear, consistent updates to teams and stakeholders on status, risks, and changes.
- Host regular syncs and organize demos for feedback.
- Provide concise status reports and facilitate Go/No-Go decisions for releases.
Agile & Continuous Improvement
- Promote Agile best practices and coach teams in methodologies.
- Facilitate lessons-learned sessions and drive ongoing improvements.
Team Building
- Foster a collaborative, high-performing team culture.
- Support team members’ growth and encourage ownership.
Post-Delivery Transition
- Oversee handoff to operations and ensure support processes are in place.
- Coordinate operational readiness for sustained value delivery.
Change Management
- Lead change initiatives to adapt programs to evolving priorities and goals.
Metrics & KPIs
- Track and report on key performance indicators to measure success and drive improvements.
