- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: Experience an asset
- or equivalent experience
Tasks
Respond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other technical support analystsSupervise other technical support workers in this groupProvide business systems, network and Internet support to users in response to identified difficulties
Employment terms options
Morning
Employment terms options
DayWeekend
Work Term: Permanent
Work Language: English or French
Hours: 30 to 40 hours per week