Leisure Travel Agent (Full-Time | In-Office)
On-site | Toronto, Ontario
Our client, a well-established and reputable travel agency, is looking to add a Leisure Travel Agent to their in-office team. This is a full-time, permanent opportunity for someone who enjoys working closely with clients, crafting memorable vacations, and being part of a collaborative office environment.
What you’ll be doing:
- Planning and booking leisure travel including cruises, tours, FIT, and packaged vacations
- Providing exceptional end-to-end client service, from initial inquiry through post-travel follow-up
- Handling bookings, changes, exchanges, and client documentation accurately and efficiently
- Building strong, long-term relationships with repeat and referral clients
- Working closely with suppliers and internal team members to deliver seamless travel experiences
What we’re looking for:
- TICO certification (required)
- Previous experience as a leisure travel agent
- Amadeus GDS experience is a strong asset
- Strong customer service and communication skills
- Detail-oriented, organized, and comfortable working in a fast-paced office setting
- Passion for travel and helping clients create meaningful trips
What’s offered:
- Full-time, in-office role
- Competitive salary (commensurate with experience)
- Supportive team environment
- Opportunity to grow within a stable and established agency
