Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking.
Introduction: Prime Hires is seeking a skilled Bilingual (French and English) Credit Application Analyst to join our client.
Contract Period: 12 Months with potential to extend or convert
Pay Rate: $24.39 per hour
Location: Montréal, QC
Location Type : Primarily Onsite
Overtime Required: Saturday every 4 to 5 weeks
Training: 4 weeks
Business Hours: Monday-Friday; Rotational Shift between 8:00 am - 7:00 pm
Job Responsibilities:
CUSTOMER:
- Provide guidance and support to business partners or customers on a broad range of credit products offered in a business line or product suite and/or within authorization limit
- Support partner relationships and be responsible for providing a broad range of operational and/or credit processing activities to ensure business objectives and Service Level Agreements (SLAs) are met
- Ensure complete and accurate data input into the origination system assisting the preparation of loan documentation
- Reconcile / verify / process all required credit support material / documentation for credit transactions / activities to support customers in obtaining credit
- May review credit files and records to answer business partner or customer requests for information
- Ensure all required processing and enquiries are fulfilled meeting Service Level Goals
- Ensure business partner or customer problems are handled appropriately in a timely manner, effectively / efficiently and escalate as necessary
- Interpret credit policies, legal requirements and regulatory guidelines to ensure loan documents meet applicable standards
- Provide direction and guidance, and assist team with most complex aspects of account administration, as necessary
SHAREHOLDER:
- Prioritize and manage own workload to meet SLA requirements for service and productivity
- Understand and apply credit operating policies and procedures
- Support various business partners and credit areas by either collecting / reviewing / analyzing all credit documentation for accuracy, adherence to all regulatory requirements, review of all requested approval conditions associated with a credit facility prior to funding etc
- May also be responsible for document preparation and performing quality reviews and complete quality control analysis along with arranging credit transactions / activities and supports customers in obtaining credit
- Follow internal and industry regulations and operating practices in completing and recording transactions for either the organization or clients
- Escalate non-standard or high-risk activities as necessary
- Ensure documentation that is prepared / completed is accurate and properly reflects business intentions and is consistent with relevant rules / regulations
- Complete investigations - report / escalate risk issues or process gaps identified
- Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency
- Ensure necessary due diligence to support the accuracy of all transactions / activities
- Be knowledgeable of and comply with Bank Code of Conduct
EMPLOYEE / TEAM:
- Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
- Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
- Participate in personal performance management and development activities, including cross training within own team
- Keep others informed and up to date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
- Contribute to a fair, positive and equitable environment that supports a diverse workforce
- Act as a brand ambassador for your business area/function and the bank, both internally and/or externally
BREADTH & DEPTH:
- Works autonomously within established procedures and/or is responsible for credit activities involving multiple steps, systems, and jurisdictions
- Requires advanced skills and expertise in a range of credit products and services, processes, procedures and systems in a set of focus areas, where transactions could be characterized by moderate risk
- May develop spreading of financials statements to forecast future financial statements
- Acts as the primary contact for customers on credit applications
- Gathers and analyzes data to identify and solve problems, escalated as appropriate
- Uses judgement and understanding of process/policy risk when recommending exceptions outside general practices or guidelines
- Generally, interacts with internal customers / partners for functions performed and/or external customers
- May provide process / policy guidance to others (e.g. within team, internal partners)
- Focus of work spans from daily, weekly to monthly activities
- Requires full proficiency in a range of processes and procedures through job related training and considerable on the job experience to perform a range of work assignments
- Requires solid knowledge of the business unit / operational functions as well as regulatory issues/requirements for jurisdictions supported
- Generally, reports to a Team Manager
Experience & Qualification Requirements:
- 1 Years of Relevant Experience
- High School Diploma / Undergraduate Degree
- Previous Experience in a Professional / Corporate environment
- Strong Communication Skills
- Strong Problem Solving
- Bilingual - French and English
- Mortgage Experience
