Job Title: Supervisor, Property Administration
Job Type: Permanent position, 5 days on-site, Vancouver BC
Job Salary: $70,000 - $80,000 / Year
Role Overview
The Supervisor, Property Administration will lead the property administration team that supports the BC Office portfolio. Reporting directly to the Vice President, Office, the successful incumbent will be responsible for providing best in class property administration services to the property management teams, tenants and all stakeholders who engage with property management.
Responsibilities:
- Responsible for the day to day leadership of all property administrators that support the office portfolio.
- Ensure superior external and internal relations with all stakeholders including property management teams, accounting, leasing and investment management.
- Supervise direct reports to ensure high standards are maintained in accordance with established policies.
- Interact and effectively communicate on property financial performance both at the property and portfolio level, budget and other administrative process.
- Responsible for preparation of monthly management report to support property teams in analyzing monthly financials.
- Ensure tenant billings and year end adjustments are correct and conform to the lease.
- Administer lease summaries to ensure all requirements are understood and met by property teams.
- Oversee accounts receivable to ensure they are maintained at an acceptable level.
- Ensure Vendor Management policies and protocols are adhered to across the properties.
- Ensure data management and filing requirements are followed.
- Ensure Tenant Contact management requirements are met.
- In partnership with the Office leadership team, plan and coordinate administrative procedures and devise ways to streamline processes.
- Assess staff performance and provide coaching and guidance to ensure maximum efficiency and ensure workload is evenly distributed.
- Ensure smooth and adequate flow of information within the team to facilitate awareness of portfolio performance and required reporting.
- Manage team to meet all schedules and deadlines.
- Property community involvement amongst team members.
- Other duties as required.
Experience and Qualifications
- Five or more years’ experience in a similar role with accounting, accounts receivable/accounts payable focus
- Basic understanding of lease interpretation and real estate industry experience
- Post secondary education in a related field
- Intermediate to advanced skills with Yardi
- Excellent customer service skills and time management skills
- Strong oral and written communication skills in English
- Ability to prioritize workload and handling competing priorities and deadlines
- Experience in team management
