About Us
Agrocrop Exports Ltd. is a trusted leader in the processing and export of Pulses, Beans, Lentils, Peas, and Grains, specializing in Private Label consumer packaging. Based in Canada and backed by HACCP and BRC “AA” certifications, we ensure the highest standards of quality, safety, and reliability in every product.
Serving major retailers across North America and Europe, our modern processing and packaging facility, combined with deep industry expertise, has positioned us as the largest Private Label processor of packaged pulses in the Western Hemisphere. Our continued growth is driven by innovation, operational excellence, and a deep commitment to our customers and partners worldwide.
Role Summary
Agrocrop Exports Ltd. is seeking an Inbound Material & Logistics Team Lead to guide and support our logistics team in delivering smooth, efficient operations. In this role, you’ll oversee daily workloads, ensure proper procedures are followed, and identify opportunities to improve workflows and team efficiency. You’ll mentor and train team members, provide guidance on special adjustments when needed, and coordinate key inventory, warehousing, and transportation activities to keep operations running seamlessly while minimizing costs. You’ll also work closely with Procurement, Planning, Regulatory, and Quality Control teams to support new product and vendor development, while occasionally assisting with clerical support for inbound and outbound logistics. This is a dynamic role for someone who enjoys leadership, problem-solving, and making a tangible impact on operations.
This position reports to Senior Supply Chain Manager, and currently oversees two direct reports.
What you will be doing?
- Providing regular guidance to team members and ensure that all customers inquiries are properly handled on time and in the most efficient manner feasible to satisfy them.
- Improving operational procedures to make service quality more convenient for both colleagues, vendors and customers.
- Providing detailed statistical input on teammates’ productivity to managers for goals of staff assessment and incentive.
- Provide training and support to staff members experiencing performance challenges to help them improve their skills and job effectiveness.
- Step in to assist team members in managing challenging vendors and resolving related issues effectively
- Distributing diverse customer service responsibilities to the team to participate in a faster and better operating flow.
- Develop and maintain work procedures, operational guidelines, and processes to enhance the organization’s service delivery
- Managing the schedule efficiently to maximize workflow
- Keeping track of incoming and outgoing products, or materials
- Keeping detailed spreadsheets of the workflow (past, current, and future)
- Creating PO in the system and send the orders to vendors
- Working with Finance to release payment
Qualifications
- Diploma or Degree in Supply Chain, Business, Logistics, Inventory Management
- Min. 3 years of expertise in a similar role
- Strong knowledge of customs regulations
- Extensive experience in freight forwarding and logistics documentation across Ground, Air, Intermodal, and Ocean modes
- Strong knowledge of vendor and order management
- Proven experience in leading others and demonstrating strong leadership skills to guide team members
- Have a calm demeanor when dealing with conflicts and emergencies
- Working knowledge of MS Suite – especially in Excel and ERP systems
- Experience with MS Dynamics 365 BC is an asset
- Manufacturing experience is an asset
What are we looking for?
- You thrive in a fast-paced environment and enjoy keeping things running smoothly
- You’re dependable, accountable, and love working with teammates to solve problems
- You have great communication skills and can share information clearly and confidently
- You’re a team player who values collaboration and a positive work atmosphere
- You’re organized, personable, and bring a proactive attitude to everything you do
- You pay attention to the small details, learn quickly, and think on your feet
- You’re passionate about delivering excellent customer service and building strong relationships
Benefits
- Paid time off
- Vision care
- Dental care
- Life insurance
- Employee assistance program
- Casual dress
- Extended health care
- Company events
- On-site parking
Agrocrop Exports Ltd. is an equal opportunity employer committed to diversity and inclusion. We encourage applications from all qualified individuals and are dedicated to a fair and accessible hiring process. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
