Our government client is looking for a Service Designer/ Researcher to join their team.
This will be 6+ months, remote, 40 hours per week.
ACTIVE reliability clearance is needed to ensure a January start date . You must have an active file or case # available.
What you will be doing:
-Creating blueprints, concepts and documentation for a large government client.
-Creating user journeys that are used across marketing automation, web, CRM etc.
-Conducting stakeholder interviews and user research, defining user personas etc.
-Using surveys, interviews, storyboards, and scenarios to collect data about user experiences.
-Working with Product Designers, Content Designers etc.
Skills needed:
-5+ years of experience in a Service Designer or a UX Researcher role.
-Government client experience.
-Case studies or portfolios to showcase projects.
