About Blue Shock Executive Search
Blue Shock Executive Search, established in 2003, is a renowned executive search firm excelling in recruiting top-tier candidates across the restaurant, hospitality, and food service-related sectors. As industry leaders, we specialize in forging connections between exceptional talent and leading employers in Canada and the US.
POSITION PROFILE
Position Title: VP of Operations
Department: Operations
Reports To: Brand President - Franchisee
Position Summary
The VP of Operations is the brand leader for all day-to-day operations. This role is responsible for driving operational excellence, exceeding the brand’s high standards for quality, service, and cleanliness, and ensuring the restaurants in the market are always sharp, safe, and ready for business. Success comes from building a winning team capable of executing our plans and growing EBITA in accordance with good business practices.
🧠What You’ll Do
- Management routines, standards & audit
- Role creation—define expectations for each position
- Team development and management—build a team of high-performing leaders
- Act as a dynamic change agent—create buy-in, shared vision, and engagement (not just work within a corporate structure)
- Create a positive, ethical culture based on doing things right—not cutting corners
- Process creates results, NOT results at all costs
🎯 What You Bring
- Engaging, positive leader who is hands-on operationally, but with the vision to build scalable systems
- Advanced understanding and technical competence in all quick-service restaurant operating systems
- Proven history of training, developing, and coaching others
- Strong financial acumen and ability to manage P&Ls, establish budgets, and ensure achievement of targets through systems and processes
- Excellent verbal and written communication skills
- Proven leadership skills
- Self-directed and initiative-taking
- Excellent problem-solving and analytical skills
- Strong judgment and decision-making skills
- Knowledge of Microsoft Office Suite
- Ability to establish and maintain professional relationships
- Excellent planning, organizational, and prioritizing skills
🧩 Key Responsibilities and Qualifications
- We need a leader to take us to the next level with relative autonomy to build the team and processes
- This is far more entrepreneurial than most roles in the industry
- Build systems for staffing, training, development, assessment, and monitoring goals
- Create systems that drive and monitor financial and operational performance with correction mechanisms
- Develop communication, record-keeping, and compliance systems
- 5+ years of QSR experience at a multi-unit level
- A college diploma or university degree is an asset
đź’Ľ Offer
- Competitive Compensation: Competitive Salary + bonus + car allowance
- Vacation: 3 weeks
- Comprehensive Benefits: Provided
- We are a top QSR brand in the country
Out-of-Country Applicants: We appreciate your interest in our organization. Regrettably, we are unable to provide sponsorship or assistance with international relocation. To be considered for this position, applicants must presently reside in Canada.
