We are looking for a Senior Key Accounts Manager – Multi-Unit Business Development to drive the acquisition of new strategic Key Accounts across Central Ontario.
This is a sales-first, hunter-led role focused on opening corporate doors, securing master agreements, and winning preferred supplier status at the head-office level. Once new business is secured, the role evolves into long-term Key Account ownership and growth, but new business development is the primary mandate.
This role is designed for a competitive sales professional who thrives on winning enterprise-level deals, displacing incumbents, and building long-term relationships within multi-unit foodservice and hospitality organizations.
Key Responsibilities
New Business Development & Hunting (Primary Focus)
- Identify, target, and develop new strategic Key Accounts within food service and hospitality organizations
- Engage corporate head offices, brand leadership, and procurement teams to secure:
- Master agreements
- Preferred supplier status
- Standardization across multi-unit foodservice operations
- Actively pursue U.S. and Canadian quick-service and fast-casual brands expanding into Canada
- Lead competitive sales cycles including:
- Executive-level presentations
- Product demonstrations, evaluations, and trials
- Pilot programs and conversion initiatives
- Win business through value-based, consultative selling, not price-driven tactics
Franchise & Multi-Unit Execution
- Translate corporate agreements into unit-level adoption by working with:
- Franchise owners
- Operators
- Regional and operations leadership
- Support new restaurant openings, renovations, and equipment conversions
- Ensure execution of corporate equipment and operational standards across franchise networks
Strategic Account Ownership (Post-Win)
- Assume ownership of won Key Accounts and build long-term executive relationships
- Grow penetration, share of wallet, and lifetime value across assigned accounts
- Identify expansion opportunities across existing franchise and multi-unit customers
- Partner internally to ensure customer satisfaction, retention, and repeat business
Sales Process, Governance & Reporting
- Operate within a structured, disciplined, process-driven sales framework
- Maintain accurate CRM data, forecasting, and pipeline discipline
- Support pricing governance, contract approvals, and internal coordination
- Collaborate cross-functionally with culinary, service, operations, and support teams
- Provide regular, accurate sales updates and forecasts
Ideal Candidate Profile
We are looking for a Senior Key Accounts Manager within:
Food Service / Hospitality
- Contract catering organizations (e.g., Aramark, Sodexo, Compass Group)
- Multi-unit restaurant brands and franchise organizations
- Quick-service (QSR) and fast-casual restaurant groups
Experience & Competencies
- Proven success winning new business in foodservice or hospitality environments
- Demonstrated ability to hunt into large, multi-unit organizations
- Comfortable selling at corporate / head-office level
- Competitive, resilient, and results-driven
- Highly structured, organized, and disciplined in execution
- Able to transition from hunter to strategic account owner
- Strong career stability and long-term orientation
Cultural Fit (Critical)
- Thrives in a process-driven, disciplined sales organization
- Values preparation, governance, and execution
- Views this role as a long-term career opportunity, not a stepping stone
Compensation & Benefits
- Competitive base salary plus a competitive variable compensation
- Company Vehicle + fuel and maintenance coverage
- Paid Time Off: 20 days (vacation + sick days)
- Benefits: Full benefits after probation
- Retention Bonus: Up to 1 month salary after 2 years
Why This Opportunity
- Senior, visible role focused on winning and building strategic foodservice accounts
- Opportunity to influence corporate agreements and franchise execution
- Exposure to high-growth QSR and hospitality brands
- Clear long-term progression within a stable, professional organization
