Our Story & Purpose:
We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.
As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,700 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today!
Your Role in Supporting Our Members:
As the Lead Robotic Process Automation (RPA) & Agentic AI Engineer, you will design, develop, and lead the implementation of intelligent automation solutions using RPA platforms and AI technologies. This role focuses on building scalable automations that integrate with enterprise systems to improve efficiency, accuracy, and compliance. You will provide technical leadership to the automation team and champion the adoption of emerging Agentic AI capabilities across business areas.
This is a Full-time, Permanent role, reporting to the Sr. Manager, Robotic Process Automation. Our head office is based in Vancouver, but we are open to candidates in BC and Ontario. While this position provides a hybrid work arrangement, you will be expected to be on-site for events and business demands when needed.
A typical day would involve:
- Leading the end-to-end design, development, and deployment of automation workflows using RPA tools such as UiPath, Power Automate, or Power Apps
- Integrating automations with APIs, databases, and enterprise applications while adhering to coding standards and governance guidelines.
- Developing and implementing intelligent, self-directed automation solutions that combine RPA with AI technologies such as large language models (LLMs), natural language processing (NLP), document understanding, and communication mining
- Evaluating new Agentic AI capabilities, prototype innovative use cases, and lead their transition into production environments in collaboration with data and AI teams
- Serving as the technical lead for the automation team, mentoring developers and analysts on solution design, coding best practices, and error handling
- Conducting detailed code and design reviews to ensure quality, security, and maintainability of automations, while promoting reusable components, standardization, and consistent documentation across the automation portfolio
- Partnering with business stakeholders, process owners, business analysts, and IT teams to identify automation opportunities, assess feasibility, and translate business needs into technical requirements. Facilitate discovery and design sessions to ensure alignment between business goals and technical delivery.
- Ensuring that all automations comply with organizational policies, audit requirements, and data privacy regulations. Develop and maintain technical documentation, security reviews, and version control practices. Participate in governance forums, change management processes, and production readiness reviews to ensure sustainable automation deployment and lifecycle management.
- Overseeing post-deployment monitoring and maintenance of bots to ensure operational stability and minimal downtime.
- Troubleshooting incidents, performing root cause analysis, and implementing performance improvements
- Developing dashboards and reporting mechanisms to track utilization, success metrics, and identify opportunities for optimization or enhancement
What You’ll Bring to the Team:
- Bachelor’s degree in Computer Science, Engineering, or a related field
- 6–10 years of experience in RPA and intelligent automation, with deep hands-on expertise in UiPath or comparable platforms
- Proven experience integrating AI technologies (LLMs, NLP, OCR, API-driven automations) into enterprise automation solutions
Technical Expertise
- Strong programming skills in Python, VB.NET, C#, and SQL
- Experience with workflow orchestration, queue management, and scheduling (e.g., UiPath Orchestrator)
- Hands-on experience with CI/CD pipelines, version control (Git), and DevOps tooling (Azure DevOps, Jenkins, or similar)
- Advanced understanding of exception handling, logging, bot resiliency, and performance tuning
- Demonstrated experience designing automations that meet governance, compliance, security, and audit-readiness requirements in regulated or enterprise environments
Certifications
- Microsoft Certified: Azure AI Engineer Associate
- AWS Certified Machine Learning – Specialty
- Google Cloud Professional Machine Learning Engineer
- Certified Professional Specialized AI Professional Certification
- Certified Professional Automation Developer
You’ll Thrive Here If You Are:
- Technically curious - You have a passion for designing and building sophisticated automation and AI-driven solutions while staying hands-on.
- Strategic - You are able to connect automation initiatives to broader business goals and long-term value.
- Adaptable – You are comfortable navigating ambiguity and evolving requirements in complex, enterprise environments.
- Collaborative – You build trusted partnerships across business, IT, data, and analytics teams.
- Quality-driven – You have with high standards for clean code, reusability, documentation, and maintainability.
We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.
What You’ll Earn:
This role offers a salary range of $113,100 to $139,650 per annum. The base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.
Why You’ll Love Working Here:
A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:
- Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.
- Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
- Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time.
- Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
- Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
- Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.
Vancity Talent Programs:
Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.
This role is an open vacancy, and our hiring process is grounded in fairness, transparency, and inclusion. We are committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at recruitment@vancity.com. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.
