Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason
- Job ID #31680: Senior Project Manager, Innovation (PW)
- Union: Non-Union
- Job Description ID #: A12534
- Close date: Interested applicants please submit your application online at www.hamilton.ca/city-council/jobs-city by 4:00 p.m. on January 29, 2026.
- Duration: for up to 18 months
- Vacancy type: This posting is for an existing vacancy
- Internal applicants should apply with your work e-mail address. External applicants are considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted.
Summary of Duties
Reporting to the Director, Corporate Asset Management, the Senior Program Manager, Innovation – PW will assume lead accountability for developing and managing strategies and processes at the departmental level that will innovatively support the management of operations. This includes introducing a robust department wide regime for more efficient and effective operations using planning, technology advances, information systems, functional configuration, the science of data management and digital services, to positively affect the performance of the Public Works portfolio and enhance public service to the community.
General Duties
Operational Advancement
Develop strategies to support the advancement of Public Work’s operational and technology environments.
Through an understanding of operational and business needs, identify gaps and opportunities for advancement as related to technology and information systems.
Work to maximize technology and information system functionality existing in Public Works.
Develop data standards for information systems used across Public Works. Ensure that the standards are scalable for enterprise systems such as the Enterprise Asset Management System.
Implement controls within Public Works to ensure change related to technology and information systems is well managed and productive.
Maximize the practices of collecting, keeping and using data efficiently and cost-effectively in order to drive decision making and improve operational performance.
Support the development and implementation of the Department’s Smart City and digital transformation strategies and roadmaps in line with Corporate objectives and strategies.
Oversee and monitor the Department’s implementation of digital tools, on-line services and availability of data.
Act as the Department’s central point of awareness for smart initiatives to maximize opportunities, increase economies of scale in investments and enable data sharing through enabling cross boundary projects.
Lead the development of a technology roadmap for Public Works.
Lead Department level change management processes for digital transformation and the smart city plan to support adoption.
Collaborate and liaise with corporate shared services such as Finance, Human Resources and Information Technology on implementation of strategic projects.
Evaluate and manage the performance of internal staff and external consultants, including daily operational supervision, resource scheduling, skills development, performance improvement and disciplinary actions.
Provide leadership and day to day management of the work and performance for technical staff and day to day management of technical solutions which support and deploy corporate and departmental solutions to the City of Hamilton and its public constituents.
Assigned to one or more projects as a steering committee member, project team member and/or a project lead.
Ensure that employees are provided with and use the appropriate equipment, material and/or procedures required to perform the assigned duties. Ensures that all employees perform work in accordance with applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures. Ensures that appropriate action is recommended for those employees who do not work in compliance with legislation, policies and procedures.
Perform other duties as assigned which are directly related to the responsibilities of the position.
QUALIFICATIONS
- Considerable experience related to the duties listed above, normally acquired through the completion of a University Degree or Diploma in Engineering, Sciences, Operations Management, or related discipline. Considerable experience in aligning technology and information systems with business needs. Candidates with equivalent combination of education and experience will be considered.
- Demonstrated supervisory experience and skills. Ability to challenge, lead, coach and inspire others to excel in an environment that fosters innovative approaches to problem resolution.
- Demonstrated experience related to innovation in an operational environment.
- Experienced in developing data standards for information systems, with a sound understanding of data governance, policies and data architecture.
- Demonstrated experience developing and implementing strategies in an operational environment.
- Practical experience with information systems, Smart initiatives and digital strategies.
- Practical experience with control processes related to information systems.
- Detail oriented and exceptional planning and organizational skills with the ability to manage multiple assignments.
- Solid project management change management skills with strong ability to design appropriate strategies to achieve desired results.
- Solid understanding of project management approaches, tools, and phases of the project lifecycle.
- Excellent communication skills (both oral and written), with the ability to communicate with all levels of staff, stakeholders, and the general public.
- Excellent presentation and facilitation skills.
- A team player with excellent customer service and interpersonal skills, able to respect and deal with highly confidential and sensitive issues.
- Ability to analyze problems/opportunities for efficiencies and make recommendations for improvements.
- Intermediate to Advanced skills in Microsoft Applications (Word, Excel, PowerPoint, Visio, and Project).
NOTE: As a condition of employment, the successful applicant(s) will be required to obtain a satisfactory Criminal Record and Judicial Matters Check (CRJMC), at their own expense, prior to beginning work in this position.
Disclaimer:
Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination.
Terms:
The City is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship. If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.
