We are seeking a reliable, thoughtful, personable, and highly professional Administrative Assistant to join our mental health clinic.
This role is central to the smooth operation of the clinic and provides direct support to the clinic owner and care team.
The ideal candidate is warm & friendly, discreet, proactive, organized, a great problem-solver, and committed to maintaining a calm, respectful environment for both clients and staff.
Green Leaf Psychological is a private psychology clinic located in downtown Halifax, Nova Scotia providing high-quality mental health services for individuals, couples, adolescents, and children.
Our team of psychologists and counsellors offers evidence-based therapy and comprehensive psychological assessments for a wide range of concerns including anxiety, depression, relationship challenges, ADHD, learning disorders, and more.
At Green Leaf Psychological, we pride ourselves on being responsive and supportive - from the first contact through treatment and beyond. Our clinic values professionalism, clear communication, and a welcoming environment where clients and staff alike feel respected.
We offer in-person and virtual services at our centrally located Halifax office and flexible appointment options.
Key Responsibilities
Provide ongoing administrative support to the clinic owner
Respond to client and associate inquiries professionally via email and other communication channels
Schedule, reschedule, and manage appointments efficiently and accurately
Process payments and assist with billing-related follow-ups
Track, follow up, and resolve billing or administrative issues in a timely manner
Maintain accurate records and documentation while ensuring strict confidentiality
Support day-to-day clinic operations and assist with additional administrative tasks as needed
Qualifications and Skills
Strong work ethic with the ability to take initiative and excellent ability to exercise sound judgment
High level of professionalism; able to maintain confidentiality at all times (essential in a mental health setting)
Discreet and respectful - able to handle sensitive information without gossip or breach of trust
Very strong written and verbal communication skills
Strong interpersonal skills with a calm, empathetic, and respectful approach
Ability to learn quickly with a positive, adaptable attitude
Well-organized with strong attention to detail and follow-through
Comfortable managing multiple tasks and shifting priorities
Strong proficiency with email, scheduling systems, and payment or billing platforms (training provided as needed
Undergraduate degree in psychology or related field
Additional Assets
Previous administrative or clinic experience (healthcare or mental health setting an asset, but not required)
Familiarity with billing processes or insurance coordination
Advertising and promotional experience
Staff recruitment experience
SEO and basic website maintenance skills
What We Offer
A supportive, respectful, and values-driven work environment
Meaningful work contributing to mental health care and client well-being
Opportunity to learn, grow, and develop new skills
Stable, full-time position (5 days per week)
Salary
$22 - $25 per hour
How To Apply
At our website, submit your resume, cover letter, and a 1-2 minute video introducing yourself and briefly describing why you believe you are the candidate we are looking for!
