Job Description
Season’s Inn Halifax, a 38-room motel is seeking an experienced Front Desk Agent. There are currently 2 positions available. The primary responsibility is checking guests in and out while providing efficient reception information and payments.
Education and Experience:
- High school diploma and/or experience in a hotel or related field preferred. Guest Check-In and Check Out – Efficiently manage the check in/out processes, verify guest information and process payments accurately.
- Greet all guests in a courteous and efficient manner upon arrival, address inquiries and requests promptly, and resolve complaints to ensure guest satisfaction.
- Reservations Management – Handle all reservations through various channels including phone, email and online booking systems. Confirm bookings, adjustments; and manage cancellations.
- Administrative Tasks – Perform clerical duties such as managing phone calls, maintaining guest records, and balancing cash and financial reports at the end of each shift.
- Work closely with housekeeping to ensure seamless service delivery and address guest needs.
- Ability to work a variety of shifts including weekends and holidays. Shifts are primarily 3 – 11 pm and 11pm – 7 am.
- Communication Skills – Strong written and verbal communication skills to interact effectively with guests and staff.
- Ability to work in a fast-past environment independently, with minimal supervision.
If this sounds like you, please send your resume to lesa@rosnomanagement.ca
- Must be a Permanent Resident or Canadian Citizen
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