Our Story & Purpose:
We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.
As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today!
Your Role in Supporting Our Members:
As a Senior Manager in the Commercial Banking Products team, you will be developing innovative solutions in the form of products, services or technologies for commercial and small business that solve for evolving needs of the member and employee. You will be instrumental in establishing prioritized roadmaps and ensuring the successful delivery of initiatives that fall within your portfolio. You will be leading a team of product managers with an alignment towards increasing member and employee satisfaction and achieving business objectives by bringing better solutions to market. In this role, you will report to the Director, Commercial Banking Products.
This is a permanent, full-time role that will report to the Director, Product - Commercial Banking. Our head office is based in Vancouver, but we are open to candidates in BC and Ontario. While this position provides a hybrid work arrangement, you will be expected to be on-site for events and business demands when needed.
How You'll Make an Impact:
- Leading, coaching, and developing a team of product managers by modelling a growth mindset and supporting ongoing professional development
- Defining and driving product strategy and prioritized roadmaps informed by stakeholder input, member and employee needs, and data-driven insights, while balancing performance and risk
- Leading commercial lending and deposit pricing analysis and developing pricing strategies aligned with business objectives and risk appetite
- Owning and managing the commercial product portfolio, including overall performance and P&L accountability
- Partnering with peers and senior leaders to identifying and executing opportunities to grow and improve the portfolio across member impact, risk, technology, innovation, volume, and revenue
- Establishing, embedding, and continuously evolving strong product management practices across the team
- Diving into execution details when needed to unblock progress and ensure high-quality outcomes
You have:
- 6+ years of relevant experience in product management within the financial services industry, along with a post-secondary degree in Business or a related field (or an equivalent combination of education and experience); experience in commercial and small business banking is an asset
- Proven experience delivering and managing banking products within complex, enterprise, and multi-vendor technology environments
- Deep knowledge of product risk management, including regulatory considerations across the product lifecycle
- Solid grounding in banking product management practices, industry standards, and compliance requirements
- Strong understanding of agile product management principles and how to apply them in regulated environments
- Experience with commercial product pricing analytics, including margin, risk, and competitiveness trade-offs is an asset
- Understanding of commercial banking products, market dynamics, and the broader business banking landscape is an asset
- Ability to translate ambiguity into clear direction, priorities, and action
- Excellent communication and collaboration skills, with the ability to engage diverse stakeholder groups
- Experience incorporating user experience and journey design best practices into banking products is an asset
Bonus points, if you have:
- Certification in Product Management or Business Analysis
- Added bonus if you have a Masters’ Degree in any of the above disciplines
You are:
- You are a strong problem solver who’s always curious to explore and analyze feedback, data, and insights, to uncover problems and identify opportunities to act on.
- You build strong relationships with stakeholders. Collaboration and communication are at the core of how you operate.
- You have the ability to work closely with technical internal teams, including enterprise architects and systems analysts to create robust requirements for development.
- You have the planning, project management, and decision-making skills needed to manage a complex portfolio with a broad stakeholder group.
- You are a critical thinker and can lead through influence to build strong teams, drive successful product development, and deliver value to our members.
We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.
What You’ll Earn:
This role offers a salary range of $116,500 - $140,000. The base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.
Why You’ll Love Working Here:
A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:
- Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.
- Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
- Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time.
- Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
- Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
- Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.
Vancity Talent Programs:
Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.
This role is an open vacancy, and our hiring process is grounded in fairness, transparency, and inclusion. We are committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at recruitment@vancity.com. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.
