In an era where travel is synonymous with freedom and adventure, the allure of hitting the open road has never been stronger. With 90 rental locations in Europe and North America, roadsurfer is your RV rental expert and outdoor adventure partner. Come join us and ride the #roadsurfer wave in Calgary!
The role – your passion
Your responsibilities include but are not limited to:
- Your roadsurfer Station - Location Management: You will autonomously lead and establish the operations of the station, collaborating closely with headquarters to manage day-to-day activities on-site.
- Process Optimization: You will effectively implement existing standards and processes while contributing your own ideas (coordinating vehicle returns, handovers, and preparation).
- Collaboration with roadsurfer Stations: You will maintain constant communication with all international teams to ensure ongoing optimization.
- Team Leadership: As a Team Leader, you will motivate and guide your team on-site. This includes onboarding, effective task planning, and quality control.
- Recruiting: You will be responsible for building your team and sourcing suitable talents for your station.
- Fleet Management: You will consistently oversee the local vehicle fleet for rental and sales: documentation, maintenance, cleanliness, and coordination with local service partners.
- Customer Service: You advise customers on our campers and provide a friendly check in & check out process. And send them out as happy roadsurfers to surf the roads of the USA.
🏄 🌊 What you need to surf the wave with us 🏄 🌊
You embrace our Core Values:
- Free Hugs - We interact with everyone in a friendly, positive, and optimistic way.
- All for One – One for All -We work together as a team, promoting an environment of respect, fairness, and helpfulness.
- Brutal Hands On - You lead a hand to support the business needs and take action and resolve matters without making excuses.
- Trustety - We build trust within our team by encouraging open and honest communication among all members.
- Own Your Ship - We embrace responsibility and have a passion for finding solutions.
- High school diploma required; a bachelor's degree in business administration or similar is desired.
- At least 1-2 years of relevant work experience, preferably in areas such as car rental, tourism, hospitality or similar.
- Intermediate to Advanced knowledge of Microsoft Office and local wage & hour labor laws.
- Experience in leading and building high performance teams.
- Strong customer service orientation with effective communication skills.
- Resilient problem-solving abilities and highly organized.
- Availability to work onsite with open availability including weekends.
- Due to insurance requirements, must be 18 years of age or older.
What we offer:
- Opportunity to work in a dynamic and growing international company.
- A collaborative and supportive work environment.
- Opportunities for career advancement within the organization.
- Annual Camper Rental Allowance
- Paid PTO/Sick time
Work conditions:
While performing the duties of this job, the employee is regularly required to stand, climb, stoop, kneel, walk, reach with hands and arms, use hands to handle, feel or type, and talk or hear. The employee must regularly lift and/or move up to 30 pounds; and occasionally lift and/or move up to 40 pounds.
Status: Full Time
Pay Band: $31.00-$37.00 per hour (based on experience)
Location: 9524 Horton Rd SW, Calgary, AB T2V 2X4, Canada
Roadsurfer is an equal opportunity employer committed to a diverse and inclusive workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity or expression, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. As part of our hiring process, all candidates will be required to undergo a pre-employment background check. These checks may include, but are not limited to, criminal history, employment verification and driving record review.
Ready to surf?
We look forward to receiving your application! If you have any questions, feel free to reach out to us at TeamUSA@roadsurfer.com, and we will get back to you as soon as possible.
ABOUT #ROADSURFER
We are more than Europe's largest campervan rental company. In 2021 we launched our platform roadsurfer spots in addition to our other products rent, abo and sales – a platform where you can discover and book unique camping spots. But that’s only the beginning. We are growing fast, so hop on board and join us on our journey. The roadsurfer philosophy is simple: rent an RV, start your adventure, be happy. Come ride the wave with us!
