Overview
The People & Culture, P&C, Coordinator provides essential administrative and operational support to the P&C team and the broader organization, contributing to a seamless and positive employee experience across the full employee life cycle. This role supports recruitment, onboarding, learning and development, employee engagement, HRIS and benefits administration, supporting offboarding activities by ensuring accurate documentation, timely coordination, clear communication, and consistent follow through. Acting as a reliable first point of contact for employees and managers, the P&C Coordinator helps maintain smooth P&C operations and strengthens alignment with WINS values and organizational priorities through. Acting as a reliable first point of contact for employees and through. Acting as a reliable first point of contact for employees and
Duties And Responsibilities
Recruitment & Onboarding
- Support full cycle recruitment including posting jobs, scheduling interviews, interviewing, conducting reference checks, and preparation of offer letters cycle recruitment including posting jobs, scheduling interviews, interviewing, and conducting reference checks cycle recruitment including posting jobs, scheduling interviews, interviewing, and conducting reference checks
- Prepare new hire packages, coordinate orientation materials, and ensure smooth onboarding experiences.
- Maintain recruitment and onboarding trackers.
HRIS Administration & Compliance
- Create and maintain accurate employee records in the HRIS, including hires, changes, terminations, and documentation management.
- Support benefit administration including enrollments, changes, and responding to basic inquiries.
- Prepare P&C related correspondence (letters, memos, forms) as needed.
- Ensure all P&C files are complete and compliant with internal standards and legislation.
- Support preparation of reports, audits, and P&C metrics.
Employee Engagement
- Serve as the first point of contact for general P&C inquiries, escalating complex matters appropriately.
- Support employee engagement initiatives, appreciation activities, and organization wide events wide events.wide events.
- Assist with internal communications such as newsletters and P&C updates.
Learning & Development
- Support organization wide training initiatives and updates to GROW by scheduling sessions, preparing materials, coordinating logistics, and ensuring all required resources and communications are in place. wide training initiatives and updates to GROW by scheduling sessions, preparing materials, coordinating logistics, and ensuring all required resources and communications are in place. wide training initiatives and updates to GROW by scheduling sessions, preparing materials, coordinating logistics, and ensuring all required resources and communications are in place.
- Assist in gathering input from managers and subject matter experts by organizing meetings, documenting skill gaps, compiling training needs, and preparing draft learning materials or resources for review.
- Maintain accurate training records in the HRIS/LMS, track participation, and prepare routine reports on training completion and outcomes.
- Monitor attendance and follow up with employees and managers on outstanding training requirements; escalate barriers or trends to the Senior P&C Generalist.
- Provide administrative support for learning programs, including formatting content, posting resources on internal platforms, managing signups, and supporting virtual or in person session facilitation. ups, and supporting virtual or in person session facilitation. ups, and supporting virtual or inperson session facilitation.
- Help identify emerging training needs by reviewing feedback, tracking questions from employees, and summarizing insights for the Senior HR Generalist to support continuous improvement.
Other Responsibilities
- Support volunteer engagement initiatives as needed.
- Support P&C team projects.
- Other duties as assigned.
Education & Experience
- Post secondary education in Human Resources, or related field secondary education in Human Resources, or related field.secondary education in Human Resources, or related field.
- 2 - 3 years P&C administrative experience preferred.
- Experience in a nonprofit or retail environment an asset.
- Experience in ADP Workforce Now would be an asset
Knowledge, Skills & Attributes
- Dependable and service‑oriented, committed to providing timely support to employees, leaders, and the P&C team.
- Strong communicator, able to convey information clearly and professionally across various formats.
- Proactive and resourceful, able to anticipate needs, follow through on tasks, and seek clarification when needed.
- Approachable and people‑centered, creating a welcoming first point of contact for P&C inquiries.
- Adaptable and comfortable with shifting priorities, supporting multiple HR functions across the full employee life cycle.
- Tech‑savvy and quick to learn P&C systems, ensuring smooth HRIS updates, recordkeeping, and process support.
- Maintains strict confidentiality and handles sensitive information with discretion, ensuring employee data, P&C documentation, and organizational matters are protected and managed in alignment with privacy requirements and WINS standards.
