About ToolsGroup
ToolsGroup is a global leader in supply chain planning and optimization. We help companies plan with confidence by unifying probabilistic forecasting, advanced optimization, and real-time orchestration to drive resilience, service, and profitability. Our portfolio powers retailers, distributors, and manufacturers around the world—earning repeated recognition by industry analysts for our Supply Chain Planning Solutions, differentiated by probabilistic forecasting and inventory-aware demand shaping capabilities.
The Opportunity
The supply chain world is undergoing its most profound shift in decades. Agentic AI—autonomous, reasoning, action-taking systems—is accelerating toward mainstream adoption. Gartner projects that by 2030, roughly half of supply chain solutions will embed intelligent agents that execute decisions in real time. ToolsGroup is investing to lead the next era: decision-centric planning, where systems not only predict but act.
This is a rare opportunity to shape a first-of-its-kind product area inside a market-leading planning platform. You will join an elite, senior team working at startup velocity inside an established company—building foundational capabilities that will define how planners work for the next decade.
The Role
As a [[Senior / Principal]] Technical Product Manager for Agentic AI, you will own ToolsGroup’s Agentic AI strategy and drive the first wave of agentic capabilities across our Supply Chain Planning portfolio. This includes:
Owning the Agentic Development Platform that powers these agents—enabling our internal product teams (and eventually business partners) to build, deploy, and monitor autonomous, human-in-the-loop agents
Working inside a high-caliber, high-velocity incubation team with direct access to design, ML/engineering, field, and executive leadership
This is both a strategic and deeply hands-on role. You will be the connective tissue between engineering, ML, design, and the field—turning ambiguous ideas into clear product direction, working prototypes, and production systems that customers trust.
What You’ll Do
Product Leadership & Strategy
Define the agentic capability model: reasoning, tool-use, guardrails, evaluation, telemetry, and human-in-the-loop controls
Translate market signals, customer interviews, executive direction, and discovery insights into clear, compelling product bets
Zero-to-One Discovery & First Release Execution
Agentic Development Platform Ownership
Partner with engineering/ML to define the platform capabilities enabling agent creation (tool-use APIs, orchestration patterns, evaluation harnesses, governance frameworks)
Establish conventions for prompt/policy design, grounding/RAG, safety constraints, and action workflows
Execution & Cross-functional Leadership
What We’re Looking For
Experience
Experience shipping LLM-based products, ideally with tool-use/function calling, orchestration, grounding/RAG, evaluation frameworks, and safety guardrails
Preferred Experience
Strong systems intuition across supply chain planning (S\&OP/S\&OE, forecasting, allocation, replenishment, production, logistics) or adjacent decision systems
Ways of Working
Applying to this job the candidate consents that his/her data are treated by ToolsGroup in compliance with the GDPR n. 2016/679 GDPR and Transparency Document
U.S. applicant notice: This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. ToolsGroup is CCPA/CPRA compliant.
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