Mac-Weld Machining Ltd. an international leader in the manufacturing of instrumentation components, serving industry in the oil and gas, power generation and waste water applications. Our ability to deliver uncompromising quality, precision products, on time and at a fair price truly sets us apart from our competition.
Mac-Weld Machining Ltd. is seeking a Technical Representative in our sales department.
Skills & Responsibilities
Achieve weekly sales targets through maintaining and expanding the company’s database of customers
Provide exceptional customer service to new and existing customers
Generate accurate quotes in a timely and efficient manner
Answer phone call and e-mail inquiries from customers and generate Purchase Orders based on lead time and availability listed in the system
Respond swiftly and courteously to customer complaints or inquiries
Build rapport with customers through friendly, engaging communication
Assist with explaining features of products and services when needed
Liaise with Production, Quality, Purchasing and Sales Administration departments to communicate any changes/revisions, BOM requirements or other relevant order updates
Facilitate the process of Re-Makes or Re-Works alongside with Quality Department when necessary
Other duties as assigned
Qualifications
College diploma in Instrumentation & Controls preferred
Strong piping knowledge an asset
Proven experience in Microsoft Office Suite
1-2 years of customer service experience considered an asset
Excellent communication skills, both verbal and written
Good organizational skills
Ability to multitask
Salary: $20-$22 per hour
This posting is for a current vacancy
Mac-Weld Machining is a privately owned company. We are proud of our connected and engaged culture, and our warm and welcoming environment. To the right individual we offer a competitive salary and benefits, shift premium, annual clothing allowance and pension, Happy Friday and more.
Mac-Weld is committed to diversity, employment equity and inclusion in the workplace. If you need an accommodation during the recruitment process because of a disability, please inform our recruitment team when applying so that we may provide assistance.
