- Education: College/CEGEP
- Experience: 1 year to less than 2 years
Tasks
Consult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other technical support analystsParticipate in the redesign of applications and other softwareSupervise other technical support workers in this groupSet up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate softwareManage incidents
Work Term: Permanent
Work Language: English
Hours: 30 to 40 hours per week