Salary: $45,000 - $52,000
Sinceourinceptionin2017,PURPLEhasbeenonamissiontoredefinedenimculture.Blendingindustrialdesign,streetwear,andluxuryfashion,we'vecuratedacollectionofmensdenimandluxurybasicsthattranscendtrends.AtPURPLE,wetakeprideinchallengingconventionsthroughdesignthatisgroundedinacontemporaryspiritandtimelessquality.
We are a team of creative, collaborative, and highly dynamic people who love what we do, and we strongly believe that our diverse team of motivated individuals makes our company strong and successful. We are currently looking for a self-motivated, detail-oriented Junior Sales Operations Specialist to join our team in Vancouver, BC.Reporting to the Operations Manager, this position provides critical ongoing daily support for our growing sales team.
Responsibilities include, but are not limited to:
- Process allboutiques /wholesaleorders(EDI)andorderconfirmation.
- Maintain and update customer accounts with relevant order information, delivery expectations, or any other specific data.
- Inform sales staff of any issues that arise, such as a delay in shipping, or if customers have specific questions or complaints that the associate is unable to handle.
- Keep customers and sales teams updated on any changes to order status, such as delivery dates.
- Providereactive and proactive updates to customers as order status changes
- Work closely with finance, production, & shipping personnel daily to ensure customer orders are fulfilled, and their payment to the company is submitted in an accurate and timely manner
- Assist with competitive analysis campaigns and other industry-related research as needed
- Workclosely with operations and salesteamsto confirm that re-order points on our ERP system is accurately reflecting our inventory needs
Skills/Qualifications:
- Business education backgroundrequired
- 1-3 years of industry experience and/or experience in a similar job.
- Proficiencyin Windows OS and MS Office softwarerequired, particularly Excel and Outlook
- Demonstrated ability to organize & prioritize duties, multitask, and perform accurately, efficiently, and effectively in a high-paced work environment.
- Detail-oriented with strong analytical, written, and verbal communication skills
- A critical thinker with proven conflict resolution skills
- Can do attitude
- Previous experience with an ERP system is an asset
Benefits:
- Extendedhealth&dentalBenefits
- Aflexspendingaccount
- 3weeksvacation
- Generousemployeediscountprogram
- Casualdresspolicy
- Company-widesocialsandevents
If you are excited about the opportunity to join our fast-growing team, please submit your resume and any other relevant information.
We thank all applicants for their interest; however, only those candidates selected for interviews will be contacted. We are an equal opportunity employer; all employment is decided on the basis of qualifications and business needs.
