As directed by the Shipping Supervisor, the Shipper/Receiver is responsible for shipping, receiving, packing, unpacking, storing, and recording the movement of parts, materials, and equipment.
This role plays a key part in ensuring accurate, organized, and timely flow of materials through the branch. The ideal candidate is highly organized, detail-oriented, and provides strong customer service when coordinating with internal teams, customers, and carriers.
JOB RESPONSIBILITIES
But not limited to…
Duties
- Determine the most efficient and cost-effective method of shipment; arrange deliveries and prepare bills of lading, invoices, and other shipping documents
- Assemble containers and crates, pack goods for shipment, and attach packing slips with accurate identifying information and shipping instructions
- Direct delivery trucks to shipping doors or designated areas and assist with safe loading/unloading of goods
- Inspect and count received goods, verify against invoices and documentation, record shortages, and report or reject damaged goods
- Return damaged items and ensure they are routed correctly
- Unpack and store goods in appropriate locations, maintaining a well-organized warehouse
- Maintain accurate records and trace lost or delayed shipments as required
- Communicate with customers, carriers, and internal teams to coordinate pickups, deliveries, and resolve issues in a professional and timely manner
- Ensure all documentation is complete, accurate, and processed efficiently to support strong customer service and operational flow
- Prepare and process documents including bills of lading, packing slips, receiving documents, and picking tickets
- Comply with Transportation of Dangerous Goods (TDG) regulations
- Conduct regular safety checks, maintain safe working conditions, and report hazards
- Operate forklifts, hand trucks, and other material-handling equipment (training provided)
- Use computer systems to generate shipping labels and maintain records
- Follow all safety policies, including wearing appropriate PPE at all times
- Maintain general housekeeping and organization of work areas
- Perform other duties as required
KNOWLEDGE, SKILLS, AND ABILITIES
- Strong organizational skills with the ability to manage multiple tasks and priorities
- Customer service mindset with the ability to communicate clearly and professionally with customers, drivers, and internal teams
- Strong attention to detail and accuracy
- Ability to read and interpret order slips and shipping documents
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team in a fast-paced environment
- Physically capable of lifting heavy objects (up to 100 lbs)
- Proficient in Microsoft Office and basic computer systems
- Product knowledge is an asset
EDUCATION AND EXPERIENCE REQUIRED
- 1–2+ years’ experience in shipping/receiving with a strong inventory control focus
- Forklift experience an asset
- Valid driver’s license
This is a replacement position