Education
College/CEGEP
Tasks
Respond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other technical support analystsParticipate in the redesign of applications and other softwareProvide business systems, network and Internet support to users in response to identified difficultiesSet up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Supervision
3-4 people
Work conditions and physical capabilities
Fast-paced environmentWork under pressureTight deadlinesRepetitive tasksHandling heavy loadsPhysically demandingManual dexterityAttention to detailAbility to distinguish between coloursSound discriminationSittingCombination of sitting, standing, walkingStanding for extended periodsBending, crouching, kneeling
Personal suitability
AccurateClient focusEfficient interpersonal skillsExcellent oral communicationExcellent written communicationInitiativeJudgementOrganizedTeam player
Experience
1 year to less than 2 years
Employment terms options
MorningDayOvertime available
Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 30 to 40 hours per week