Youth Program Coordinator
POSITION:
Program Coordinator - Temporary
EFFECTIVE DATE:
June 10, 2026
DEPARTMENT:
Recreation
REPORTS TO:
Assistant Recreation Manager, Programming & Events
DIRECT REPORTS:
Canada Summer Job Students
JOB SUMMARY
Reporting to the Assistant Recreation Manager, Programming & Events, the Program Coordinator is responsible for the day-to-day development, planning, scheduling, and supervision of recreational, cultural, and educational programs within the UNA’s facilities and outdoor spaces. Teamwork, initiative, and a strong background in all types of recreation programming, including working with instructors, external contractors, community groups, volunteers, and participants of all ages are essential.
OVERALL GOALS FOR THE POSITION
- Develop, maintain, and manage seasonal recreation programs through building effective relationships with third party contractors and program instructors.
- Be a collaborative team player, leading by example and embodying the recreation departments foundational principles of Building Belonging, Enriching Experience and Fostering Well-Being.
- Develop effective means of delivering and evaluating UNA recreational programs and identifying community needs.
- Maintain effective communication with instructors, program participants, community members and UNA staff regarding the management of recreational programs.
ROLES, RESPONSIBILITIES AND EXPECTATIONS
Recreation Programming
- Develop, implement, and evaluate recreation programming for the UNA.
- Schedule and coordinate community centre programming.
- Collect participant feedback and assess community needs through surveys and other means, incorporating information into the provision of programs.
- Conduct data analysis of community centre programs.
- Conduct research from other community centres and external organizations
Program Administration
- Develop community centre administrative and program procedures.
- Assist in the development and maintenance of programming policies.
- Coordinate program-related logistics, including managing program registration, resolving registration issues, and issuing refunds.
- Hire new instructors and arrange instructor contracts for each program.
- Ensure that all appropriate documentation for program instructors/contractors including WorkSafe BC paperwork, personal insurance information, criminal record checks and any communicable disease specific safety training is up to date prior to the commencing of seasonal programming.
- Train, supervises and provide leadership to program instructors and volunteer instructors, as needed.
- Source and coordinate the delivery of programs from third parties at UNA community centres.
- Assist in financial matters related to programming, including program budgeting and processing instructor payroll.
- Resolve schedule-related issues with relevant parties.
- Effectively use, develop, maintain and improve the Explore Recreation registration system.
Communication
- Communicate with UNA staff, instructors, programming partners and the public, using various media, to promote community centre programming.
- Produce and develop content for the Recreation Program Guide and UNA website.
- Collaborate with Communication Department in promoting community centre programs to the public.
- Provide customer service to community centre patrons through various forms of communication.
Camps
- Plan, organize, and deliver seasonal camps for the community.
- Recruit, Hire, Train and Mentor – Canada Student Hires
- Coordinate with third party suppliers when needed.
- Prepare debrief after special events.
Special Events
- Plan, organize, and deliver special events for the community.
- Coordinate with third party suppliers when needed.
- Prepare debrief after special events.
Community Centre Administration
- Assist in the development of recreation facilities policy and procedures.
- Maintain the orderly functioning of UNA community centres including the maintenance of equipment and supplies.
- Provide general office/staff support, including assisting the front desk staff when needed.
- Provide input into the effective configuration of the Explore Recreation registration system.
SKILLS, QUALIFICATIONS AND EXPERIENCE REQUIRED
Education requirements:
Degree or Diploma in Physical Education, Kinesiology, Recreation, Community Planning or Development and/or Leisure Services.
Experience requirements:
- Minimum of 2 years of experience working within and/or coordinating cultural, recreation, sport or community leisure services.
- Experience in a municipal setting is preferred.
- Experience in designing community centre programming.
- Specific experience in fitness and social programs and community engagement will be considered a benefit.
- Experience in analyzing programming statistics and producing periodic reports for executive review.
- Successful completion of a criminal record check
Technical knowledge, skills & abilities requirements:
- Ability to be proficient in Microsoft Products such as Excel and MS Word.
- Familiarity with registration-based software systems such as PerfectMind and Activenet is essential.
- The ability to establish and maintain effective internal and external relationships that involve wide range of stakeholders.
- Ability to maintain confidentiality in all matters of a sensitive, political or controversial nature including appreciation of the sensitivity of political issues affecting the UNA.
Soft skill requirements:
- Think Strategically – Assess options and actions based on trends and conditions in the environment, and the vision and values of the UNA.
- Build Relationships – Establish and maintain effective working relationships internally and externally to achieve the goals of the UNA.
- Creativity/Innovation – Develop new and unique ways to improve operations of the UNA and to create new opportunities.
- Focus on Community Needs – Anticipate, understand, and respond to the needs of internal and external members and residents to meet or exceed their expectations within the UNA parameters.
- Plan – Determine strategies related to the role’s accountabilities to move UNA forward, sets goals, creates, and implements actions plans, and evaluates the process and results.
- Lead – Positively influence others to achieve results that are in the best interest of the UNA.
- Make Decisions – Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the UNA.
- Organize – Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information, and activities.
- Solve Problems – Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.
- Communicate Effectively – Demonstrate excellent verbal and written communication skills.
- Foster Teamwork – Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance effectiveness.
- Adaptability – Demonstrate flexibility, versatility and tolerance in a changing work environment while maintaining effectiveness and efficiency.
- Discretion – Understand and demonstrate ethical behaviour and business practices.
Salary and Application Process:
Salary Range (2026)
- $49,000.00 - $67,000.00
- $58,000.00 Mid-Point
Contact: Alina Stadnyk – Assistant Manager, Programs & Events alina.stadnyk@myuna.ca
Deadline: July 5th, 2026
