Education
College/CEGEP
Tasks
Give access to computer networksReport on the performance of computer systems and networksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other technical support analystsParticipate in the redesign of applications and other softwareSupervise other technical support workers in this groupSet up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate softwareManage incidents
Experience
7 months to less than 1 year
Employment terms options
EveningShiftMorningDay
Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 37.5 hours per week