Reporting to the Director of Care, the Social Worker is responsible for providing support, counselling and education to residents, family members, staff and the community at large to create a harmonious living and working environment, under the umbrella of Innovative Person-Centered Care.
Specifically, the incumbent will:
- Encourage and support an Innovative Person-Centered Care (IPPC) environment
- Respond to inquiries from all stakeholders about the Home's programs and services and act as a referrral source and liaison to those seeking information pertaining to long term care, resident care, aging and palliative care
- Coordinate and support internal transfers in conjunction with appropriate legislation
- Provide supportive counselling services and coordinate problem solving meetings with residents, families and other stakeholders, as deemed necessary
- Complete resident post-admission psycho-social assessments to meet the MLTC regulations
- Engage with various community-based agencies or programs, as deemed necessary
- Participate and engage in various internal committees and meetings, such as Palliative Care, Ethics, P.I.E.C.E.S. and Family Support Group
- Act as a resource to staff and management, and develop and deliver education on various regional and home specific policies and procedures, including problem solving, communication, ethics and abuse free care
- Schedule and attend care conferences as required
- Participate in CQI initiatives and Accreditation process
- Work with the interprofessional teams to coordinate resident specific services, such as memorial services and final Farewell
- Be available to work weekends and evenings, as needed
The successful applicant will possess:
- A University Degree in Social Sciences (Psychology, Sociology or Social Work) or equivalent; a Master's Degree in Social Work is preferred
- Current registration with the Ontario College of Social Workers and Social Services Workers as a Social Worker (SW)
- Several years relevant experience in a health care setting, preferably working in a residential setting such as a long-term care facility
- Formal training in gerontology, along with knowledge of aging, disease, death and dying
- Comprehensive knowledge of the Fixing Long Term Care (FLTC) Act and other relevant policies, procedures and legislation
- Demonstrated problem solving, conflict resolution, mediation, negotiation and counselling skills
- Excellent written and verbal communication skills, coupled with strong facilitation and presentation abilities
- Working knowledge of MS Office, including Word, Excel and PowerPoint; experience with Electronic health care record (eHCR)
- Extensive knowledge in palliative care and the use of ethical frameworks when solving problems
- P.I.E.C.E.S certification preferred
- Proven organizational, time management and project management skills
- The ability to work collaboratively with residents, family members and members of the interdisciplinary health care team
- Ability to maintain confidentiality and unconditional positive regard, and empathetic ability to develop therapeutic relationships
