Education
College/CEGEP
Tasks
Respond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other technical support analystsParticipate in the redesign of applications and other softwareProvide business systems, network and Internet support to users in response to identified difficulties
Work conditions and physical capabilities
Fast-paced environmentTight deadlinesAttention to detail
Personal suitability
InitiativeTeam playerTime management
Experience
7 months to less than 1 year
Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 35 hours per week