Anonymous
Details
Skills
Time Management, Organizational Skills, Excellent Communication, Proficient in Technology, Collaborative, Adaptability, Innovative, Presentation Skills, Relationship Building, Attention to Detail, Negotiation, Flexible, Multitasking.
About
I am a results-driven sales and business development professional with extensive experience in client relationship management, consultative selling, and customer service. My career spans over a decade across various sectors, marked by a strong track record of meeting and exceeding business targets. I hold two Master of Business Administration degrees from the University of New Brunswick and the University of Lagos, providing a solid foundation in analytical thinking and strategic decision-making.
In my current role as a Collections Representative at TD Insurance, I manage billing and payment inquiries, handle delinquency processes, and provide detailed account insights to advisors and clients. Using CRM tools, I ensure efficient communication and follow-up, helping both clients and team members stay informed and on track.
Previously, as a Business Development Manager at Polaris Bank, I achieved a 60% sales target increase within three months and boosted customer retention by 12% through targeted sales presentations and lead generation. My role as Relationship Manager at Zenith Bank saw a 150% growth in the client base and a $5 million increase in portfolio size through innovative market research and relationship management.
My core skills include adaptability, effective communication, and a collaborative approach. I’m committed to continuous learning and enjoy volunteering within my community, currently working with Trinity Anglican Church and Black Bear Canadian Immigration Services. I’m excited to leverage my experience and drive to create meaningful impact in roles that demand a customer-centric and results-focused professional.