POSITION TITLE:

Lead Administrative Assistant

REPORTS TO:

Interim Senior Administrative Manager

LOCATION:

Nordel

STATUS:

Permanent, Full Time (37.5 hrs/week)

START DATE:

As soon as possible

HOURS OF WORK:

Monday to Friday: 10:00 am to 6:00 pm | Ideal candidate would be flexible to cover further hours on weekdays and, as needed, Saturdays for coverage purposes.

Summary

Under the direction of the Interim Senior Administrative Manager, the Lead Administrative Assistant is responsible for assisting clients and staff, photocopying documents, and answering client’s questions and inquires.

Responsibilities

Greets all clients and assists with signing in the attendance sheet;
Booking client appointments, taking payments;
Administration of rehab programs;
Balancing end of day;
Preparing bank deposits; taking them to the bank weekly to be deposited;
Preparing Clinical Records;
Initial client orientation and documentation collation;
Assists clients in waiting area and helping with client flow;
File set-ups, KPI Tracking sheet updated weekly; monthly invoicing mailed out
Monitor ICBC and WSBC rejections
General office administration as required;
Ensures standard of Janitorial services, facility cleanliness and manage maintenance of facility;
Responds to various client, customer and staff needs;
Answers and transfers telephone calls;
Receives and distributes mail, uploading medicals;
Distribute locks and parking passes to clients if needed;
Coordinating daily activity, close client appointments in CRM/JANE, prepare and enter sign-in/out attendance sheets;
Coordinating client files upon discharge;
Scoring various questionnaires and entering information into CRM;
Assisting in general cleanliness of the facility (tidying exam rooms and lobby, completing laundry, scheduling dish duty, stocking supplies, );
Health and Safety/ Office Coordinator Roles (if applicable)
Keeping track of clinic inventory, preparing monthly orders
Send contractors revenue reports daily
Providing back up support for other administrative staff when needed

Qualifications

Minimum of one (1) year of administrative support
Experience working with a multi-cultural population
Meets deadlines
Professional manner and strong communication skills.
Excellent customer service skills
Ability to work collaboratively with a team as well as independently.
Excellent attention to detail.
Effective time management skills
Shows initiative; can work with little supervision
Excellent organizational skills
Knowledge of Jane Booking system
Strong proficiency with Microsoft Office, database systems and basic admin tasks, office equipment and software applications.

How To Apply

Apply online or email your resume to careers@backinmotion.com.

About Us

Back in Motion is a multiple award-winning employer with a culture of excellence, mutual respect, integrity, teamwork, and commitment to people.

Our team members say they enjoy our flexible working conditions within an environment of growth and development. They truly value that we hire from within for new opportunities and leadership roles. Because our teams are diverse and inclusive, we believe we are stronger because of our unique experiences and perspectives. Mentorship, training, opportunities to contribute, and continuous support in our career and personal milestones are just a few standards that are most valued within BiM.

Work with us and with our amazing team to make a real difference in people’s lives.

To learn more about what it is like to work at Back in Motion visit https://youtu.be/T8pStdlgHM0.

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Back in Motion Rehab Inc.

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