Job Summary

Responsible for the management and execution of the direct sales and marketing program for the hotel.

Essential Job Functions

Knows accounts and pending accounts (i.e., volume, trends, rates at other hotels, etc.)
Understands the consultative sales process and performs client calls with same requirements as account manager.
Understanding of rate and revenue management & assists with forecasts
Personally handles top accounts
Spends 50% of time on outside sales
Maintains an orderly Sales Office to include sales files and trace system
Completes annual marketing plan and budget
Fosters an effective team environment through training, mentoring and participating in joint sales calls
Actively participates in business, community, and civic affairs in the local area.
Recruits and mentors high-performing sales associates to build successful teams
Ensures teamwork and enhances cooperation between all departments
Assists in rate and inventory strategy with Revenue Manager and General Manager
Responsible for conducting daily and weekly sales meetings
Acts as Manager on Duty as designated by the General Manager

Necessary Skills And Attributes

Excellent verbal, comprehension, listening and problem solving skills

Interpersonal and time management skills

Direct sales skills

Guest relation skills

Formal Education

BA or BS in Marketing Administration

Certified Hospitality Sales Professional (preferred)

Experience

Three years of hotel sales experience required (Hyatt experience is a plus). An intimate working knowledge of market qualification, the consultative selling process, trace management, and an entrepreneurial spirit to create and mentor superior sales talent is essential. In addition, a history with annual revenue and expense budgets is preferred.

Chartwell Hospitality

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