Job Title: Front Desk Receptionist (Remote)

Location: Remote

Employment Type: Full-Time

About The Role

We are seeking a detail-oriented and highly organized Front Desk Receptionist (Remote) to join our remote team. This role involves a combination of customer service, administrative support, data entry, and scheduling, ensuring seamless operations for both internal teams and clients. The ideal candidate is proactive, dependable, and able to manage multiple responsibilities efficiently.

Key Responsibilities

Customer Service & Support

Serve as the primary point of contact for customers via phone, email, and chat.
Assist with inquiries, troubleshooting, and issue resolution in a timely and professional manner.
Maintain strong client relationships by delivering high-quality service

Data Entry & Documentation

Accurately input, update, and maintain records in company databases and CRM systems.
Review and verify information to ensure accuracy and data integrity.
Organize digital files and documentation for efficient access and retrieval

Scheduling & Coordination

Manage and maintain calendars, appointments, and meetings for clients and internal teams.
Coordinate and confirm bookings, deadlines, and follow-ups as needed.
Arrange travel accommodations, reservations, and itineraries when required

Administrative & Assistant Duties

Provide administrative support, including report generation and email management.
Conduct research and compile information for various projects.
Assist with order processing, tracking logistics, and inventory coordination

Benefits & Perks

Competitive salary
Fully remote work flexibility
Paid time off and holidays
Professional development and training opportunities
Supportive and collaborative work environment
Opportunities for growth within the company

Qualifications & Requirements

Previous experience in customer service, administrative support, or data entry.
Strong organizational and multitasking skills in a fast-paced environment.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office Suite, Google Workspace, and CRM software.
Strong attention to detail and problem-solving abilities.
Ability to work independently while collaborating effectively with the team.
Reliable internet connection and a dedicated workspace for remote work

Commerce Concierge Co

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Front Desk Receptionist (Remote)