What make DHL great? Our People! We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world.

DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment - to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to a competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

Start YOUR career with DHL today...

DHL Express currently has an opening for an National Manager eCommerce and Digital Platforms in our National Office in Brampton, ON.

How will you contribute to the success of DHL?

Initiate and maintain scheduled contact with assigned customers and digital platform partners at multiple levels, acting as the primary liaison between customers and company resources.
Engage with new and existing digital platforms on pricing, marketing, and sales initiatives to drive business growth while informing and selling new products, programs, and services.
Maintain comprehensive profiles of customers and digital partners to ensure up-to-date insights and strategic engagement.
Prepare and present monthly business reviews to management, providing insights on digital platform performance, competitive activity, and overall national eCommerce growth.
Host and lead the monthly eCommerce Council call, ensuring strategic alignment, holding council members accountable for results, and fostering collaboration.
Coach and mentor sales team members on strategies for selling in an eCommerce-driven market.
Plan and host webinars and roundtable discussions with eCommerce customers to explore market expansion opportunities and address perceived barriers to entry.
Participate in regular calls with the regional Head of Digital Platforms and Regional Digital Platforms team to stay informed on key initiatives and contribute to strategy development.
Track and report sales performance, ensuring accuracy in reporting revenue, customer margins, volumes, and compliance with company standards.
Update management on competitive activity, industry trends, and emerging opportunities to refine eCommerce strategies.
Achieve established sales revenue quotas while ensuring strong performance and growth across all assigned customers and digital platforms.
Communicate DHL’s GoGreen+ sustainability offering to customers/partners and achieve established GoGreen targets.
Collaborate with the CFIT team to enhance and further develop the DEC app.

Do you have what it takes?

5+ years of sales experience in logistics, eCommerce and digital sales.
Strong understanding of digital platforms, online sales strategies, and eCommerce verticals.
Proven ability to build and maintain relationships with regional and global stakeholders.
Excellent presentation and communication skills, with experience leading webinars and discussions.
Ability to analyze performance metrics and provide actionable insights for business growth.
Experience coaching and mentoring sales reps.
Strong problem-solving skills and the ability to develop market expansion strategies.
Collaborative mindset with the ability to work across departments and international teams.
Demonstrated drive, persistence, and organizational skills to manage multiple priorities effectively.

Thank you for your application. Those selected for an interview will be contacted.

All applicants are required to pass interviews and a criminal background check in order to qualify for the position.

We are an equal opportunity employer and believe we will gain through the recruitment and development of staff who represent the broad diversity of the Canadian workforce.

DPDHL

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National Manager eCommerce & Digital Platforms