NOTE: This posting is for a Network Administrator. We are not considering other IT-related roles at this time, thank you.

About the company

LED Roadway Lighting (LRL) is a developer of connected smart city technology applications that create safe, efficient, livable cities which the company markets under the Liveable Cities brand. LRL’s smart city IoT products leverage the street light location to deploy advanced speed, air quality, traffic, and noise sensors, revealing actionable insights for communities around the world as they work towards creating the smart cities of the future. For further information, please visit our website www.liveablecities.com

About the position

We are looking for someone to join a small, flexible team of IT professionals. Can you find that balance of supporting and maintaining older infrastructure components, as well as lead the charge in implementing new solutions? Are you a jack of all trades, and do you get excited working with hardware, server infrastructure, as well as supporting and working with various business software systems? Do you work well with a team, but can break off on your own when required? If so, then this may be the perfect opportunity for you!

Ideally the successful candidate would work out of our Amherst (NS) manufacturing facility. We are open to some other alternative scenarios that include some remote work, but the fact is, the infrastructure is in Amherst, so the Ideal Candidate has to be able to go there to work on projects there:

Hybrid working scenario - where an employee works out of the Amherst facility at least 3 days a week and commutes from somewhere close by such as Moncton, New Brunswick.
In-Office and Travel scenario - working in-person from our Halifax, NS Headquarters office but able to do weekly travel to Amherst, NS for project implementations.

Supporting and working with systems and people remotely will be just as important either way.

Responsibilities:

Maintenance, configuration, and reliable operation of computer systems, network servers, and visualization
Install and upgrade computer components and software, manage virtual servers, and integrate automation processes
Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
Maintenance, configuration, and reliable operation of TCP/IP Networking, including VPN Management
Maintenance, configuration, and reliable operation of IPsec Site-to-Site VPN Tunnels
Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
Perform desktop and help desk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
Provide input for planning future IT systems and upgrades for capacity, storage planning, and database performance
Document and build IT Procedures for hardware and software troubleshooting and updates, network configuration drawings, inventory control, and software license control.
Tracks daily work and tasks using IT Ticketing system

Additional duties include:

Provide input for planning future IT systems and upgrades for capacity, storage planning, and database performance
Assisting with Windows client and server administration
Installation, configuration, and testing of various applications.
Assisting other team members as required with all aspects of ongoing system administration duties.
Perform desktop and help desk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions

Qualifications:

Ideally you will have the following skills and extensive experience with the following:

Windows and Linux Server Administration / Hyper-V/Virtualization
Office 365 administration, including Active Directory, and Azure Server Administration
TCP/IP Networking, including VPN Management
Experience with the creation and maintenance of IPsec Site-to-Site VPN Tunnels (bonus points for experience working with SonicWALL and Cisco ASA firewalls)
Veeam Backup Software / Azure Site Recovery backup and recovery solutions
Strong SQL knowledge, both using and working with data from SQL data sources, and maintaining Microsoft SQL Server

Because we are a small team, working knowledge of the following will eventually be required, and previous experience would put you over the top:

Supporting Dynamics 365 including CRM, Sales Enterprise, Customer Engagement, Marketing, and Business Central
Sound ERP Systems support (bonus points for experience with SYSPRO ERP Applications);
Experience working with, and creating new custom apps, lists, and libraries using Dynamics 365, MS Teams, and / or SharePoint 365
Developing and implementing and maintaining flows in PowerApps
ASP.NET, C# Web Development

Successful candidate will have the following traits:

Ability to communicate clearly and effectively in English, both oral and written.
Proven track record of effectively coordinating multiple projects.
Solid analytical and problem solving skills;
Experience working with both business and technical audiences;
Willingness to provide on-call support
Drivers License (mandatory), willing and able to travel between Halifax and Amherst locations (within Nova Scotia)
Strong report development skills – specifically the ability to effectively confirm requirements, understand data models and build accurate and effective queries and reports;
Excellent interpersonal and communications skills: the ability to communicate with end users to determine details of issue being experienced, and to clearly define request requirements

Supervisor: Harlyn Porter, IT Manager

Base Salary Range: $ 75,000 - $85,000 CAD/annually

Application Requirements

All qualified applications should include a cover letter, resume, and at least 2 references and apply through Indeed. Note that candidates that are being considered for the position will be required to undergo a Criminal Background Check within the hiring process.

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, unfortunately we cannot consider your application at this time.

Applications are reviewed in the order they are received. All applications are appreciated; however only those selected for an interview will be contacted.

Please - No Agencies Calls!

LED Roadway Lighting Ltd.

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