We're on the lookout for top-tier talent to join our upper-tier municipality! If you're ready to take your career to new heights, learn from some of the best local government experts, or are just interested in being a part of positive work culture, where opportunities for growth and career advancement exist - we want to hear from you! Seize the opportunity to contribute to a future that will leave a lasting impact for generations. Take action today by applying and join us in shaping tomorrow together!

Posting Details:

Application Deadline: March 12, 2025 at 12:00pm
Position Status: Full-time temporary contract
Estimated Contract Length: 12 months, with the possibility of extension
Openings: 1 vacancy
Hourly Rate: $31.56/hr. - $37.13/hr. (rate effective October 1, 2024)
Hours per Week: 35 hours per week. Flexible and work-from-home arrangements are for eligible employees
Position Location: Peterborough, Ontario.
Position Group: Unionized, CUPE1306
Competition #: 1306-25-02

What you'll do:

As the IT Support Technician, you are the first point of contact for County and Municipal staff technical assistance requests.

Technical Support: Handle multiple support requests for hardware and software, troubleshoot, resolve and document support tickets
Project Collaboration: Work alongside other Corporate Services Information Technology staff members on various projects and requests, while balancing changing tasks and deadlines.
Problem Solving: Utilize your technical expertise to problem solve issues as they arise, while also leveraging your attention to detail and efficiency to effectively work through support tickets.

In accordance with County Policy, a Police Record Check that is acceptable to the County will be required as a condition of employment.

Selection Process: Get ready to showcase your skills! The selection process is expected to take place mid-March. Keep a close eye on your email to ensure you don't miss out on this exciting opportunity.

This job is for you if…

Our non-negotiables: You have a diploma or degree in Computer Technology or a related field, and a valid Class G driver's license, with a clean driver’s abstract
Experience: You have 2 years of related job experience
Problem Solver: You are a forward thinker! You excel at analyzing technical issues, identifying problems, and taking corrective action.
Customer Service: You enjoy working with internal and external customers to help them efficiently and effectively solve problems.
Perks: You enjoy learning new things and working with a wide range of people, across multiple different teams both internally and externally to the organization. You would appreciate the opportunity to have flexible or work-from-home opportunities if possible.
Benefits: You want to work for an organization that offers paid time off, OMERS pension enrollment, access to an employee assistance program, and a benefits package that includes health and dental.
Culture: You thrive in a collaborative team environment with a focus on growth and professional development opportunities. Wellness in the workplace is important to you, and you enjoy attending events, lunch-and-learns and more!
Community: You take pride in serving a community that offers a diverse landscape, tourist attractions, a booming downtown scene, a lively arts community, and a strong local business sector

Peterborough County embraces diversity and is an equal-opportunity employer. Accommodations are available for applicants with disabilities during the recruitment process. Join us in building a diverse and inclusive workplace!

In accordance with the Municipal Freedom of Information and Protection of Privacy Act, the information gathered will be used for the purpose of job selection.

If you require this information in an accessible format or would like a copy of the full job description, please contact the People Services Department at hrinfo@ptbocounty.ca. Candidates invited to participate in the selection process will be provided a full copy of the job description.

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IT Support Technician (1306-25-02)